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Rugs.comReviews 5,952

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Arkansas
1 review
0 helpful votes
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Rug order
March 11, 2024

As usual, rugs.com came through again. The rugs are thick, good quality and beautiful. They arrived long before I expected them. If you want quality and good service, rugs.com is where you need to order from.

Date of experience: March 11, 2024
Florida
1 review
0 helpful votes
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Great rug on my patio
March 11, 2024

Wow, this place is the real deal. The website makes shopping easy and my new patio rug was delivered in two days. Unbelievable service! Got exactly what I wanted for a great price.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Great experience
March 10, 2024

Easy ordering, great packaging, incredibly fast delivery and quality product (looks better in person than in photo and oh so soft and even has a bit of cushion to it). I'm very pleased and still excited about this purchase.

Date of experience: March 10, 2024
New York
1 review
0 helpful votes
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Happy customer.
March 10, 2024

Arrived quickly, securely wrapped, just as nice as pictured.

Date of experience: March 10, 2024
New York
1 review
0 helpful votes
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Go to for rugs!
March 10, 2024

Fantastic options in a variety of colors, easy to use (great online tool to see the rug in your room) and fast shipping. Would recommend!

Date of experience: March 10, 2024
Florida
1 review
0 helpful votes
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Round Rug
March 10, 2024

I love my new rug. The experience with rugs.com was quick and easy. The "see it your room" was a great help in making my decision. Delivery was very quick. Will definitely recommend and use Rugs.com again. Thank you.

Date of experience: March 10, 2024
Florida
1 review
0 helpful votes
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Excellent experience
March 10, 2024

Quick response and shipment and stellar return experience.

Date of experience: March 10, 2024
Florida
1 review
0 helpful votes
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Beautiful rug!
March 10, 2024

The rug looks exactly like the picture. It is soft and feels great. The quality is excellent. I highly recommend.

Date of experience: March 10, 2024
Illinois
1 review
0 helpful votes
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Great rug.
March 9, 2024

This is our 2nd time using this company/website. We love the outcome of the rugs we have ordered and will definitely use them in the future.

Date of experience: March 9, 2024
Ohio
2 reviews
0 helpful votes
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Rugs
March 9, 2024

I have ordered before and this second experience was as good as the first.Im totally satisfied with the service and my items. The rugs were all I expected and more,will definitely be ordering in the future again.

Date of experience: March 9, 2024
Ohio
1 review
0 helpful votes
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Loved my rug. The website was great to use. Colors were better in person

Date of experience: March 9, 2024
West Virginia
1 review
0 helpful votes
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Review
March 9, 2024

Don't think the colors were true to the picture. Fast delivery.

Date of experience: March 9, 2024
Virginia
1 review
0 helpful votes
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Beautiful rug
March 9, 2024

I received the rug and backing quickly and love the dice and quality. It looks great and can't wait to show it off. Thanks for the great deal as well.

Date of experience: March 9, 2024
California
1 review
0 helpful votes
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Loved the outside rug
March 9, 2024

Better quality and looks better than the photo AND the price was amazing. Quick Delivery and ALL GOOD THINGS!

Date of experience: March 9, 2024
Illinois
1 review
0 helpful votes
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Love it so soft and thick
March 9, 2024

Best rug ever! I decided to buy another one since it was so durable and the color was gorgeous! One of the best rugs I have bought

Date of experience: March 9, 2024
Arizona
1 review
0 helpful votes
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GREAT SERVICE
March 9, 2024

Very good status communication from the original order verification through the shipping process.

Date of experience: March 9, 2024
Florida
1 review
0 helpful votes
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Quality products
March 9, 2024

This was my second purchase. I have seen their ads multiple times, but was hesitant they would be cheap knock off materials. Not at all. Beautiful, soft, well made rugs.

Date of experience: March 9, 2024
Oregon
1 review
0 helpful votes
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Great selection of rugs
March 9, 2024

Site was easy to navigate and after ordering it was easy to track the progress of our shipments.

Date of experience: March 9, 2024
Georgia
1 review
0 helpful votes
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Absolutely beautiful
March 9, 2024

Beautiful rug exactly what I wanted! Exceeded expectations. I do suggest the rug mat

Date of experience: March 9, 2024
Florida
1 review
0 helpful votes
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Big thumbs up!
March 9, 2024

Rug was shipped promptly and even arrived a day early. I was skeptical of the quality because the price was so reasonable, however, I was pleasantly surprised once it arrived! Great outdoor rug for our space!

Date of experience: March 9, 2024