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Rugs.comReviews 5,952

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Ohio
1 review
0 helpful votes
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Love my new rug!
March 23, 2024

Website was easy to navigate, selection was unbelievable, prices were amazing, delivery was fast, quality was outstanding. What else can I say? Absolutely love my new rug.

Date of experience: March 13, 2024
Pennsylvania
1 review
0 helpful votes
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Thrilled!
March 23, 2024

The area rug is exactly what I envisioned and it looks exactly like the picture advertised!

Can't beat the price nor the prompt service and delivery!

I won't buy anywhere else.

Date of experience: March 13, 2024
Nevada
1 review
0 helpful votes
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Great Product`
March 23, 2024

Great sizing, great color... in fact, I'm going to order more!

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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Good rugs, long shipping times
March 23, 2024

Happy with the rugs, the ends roll a lot at first. Shipping could be better, I paid extra for expedited shipping on my last order, day 4 still not delivered.

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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Nice rug and fast delivery!
March 23, 2024

The rug arrived within the expected time frame, delivered with a smile, and was in good condition. The rug is the quality I expected. Thanks to rugs.com!

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
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Love it
March 23, 2024

As advertised - beautiful - great company - makes the room look so much bigger.

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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Great experience with Rugs.com
March 22, 2024

This is the second time I've ordered a rug from Rugs.com. It will not be my last. I talk about this company all the time. I've already given out your information to a friend today. I ordered this rug on Friday March 8 and it was delivered on Sunday 10th before I left for church at 8:30 am. AWESOME!

That is not the best part. The customer service representative I talked with was absolutely the best. I have moved in the last two weeks to another city. I had not had time to change my mailing address for rugs.com. She was able to help me with my issue. I have since been able to change the address. She was absolutely the BEST!

Love dealing with this company.

Thank you so much

Molly Hill (Mrs David Hill)

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Pleasant
March 22, 2024

Alright but confusing sometime and did not get a confirmation code at end. Not sure if order went thru

Date of experience: March 12, 2024
North Carolina
1 review
0 helpful votes
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I love Rugs. Com
March 22, 2024

We just moved into a new home and I've been having such a hard time buying rugs for all of our needs. I absolutely love how easy rugs. Com has made my return and reorder experience!

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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Rugs with birds…
March 22, 2024

Already bought this rug for the entrance…. I adore the birds and the colors! Thanks

Date of experience: March 12, 2024
Louisiana
2 reviews
0 helpful votes
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Just love the experience
March 22, 2024

Lots of selections. Love the different shapes and sizes.

Date of experience: March 12, 2024
Georgia
1 review
0 helpful votes
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Love Rugs.com
March 22, 2024

I love the ease of shopping and the beautiful selection at Rugs! I return over and over!

Date of experience: March 12, 2024
Pennsylvania
1 review
0 helpful votes
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New Carpeting Adventure
March 22, 2024

Easy to shop. Showed product well. No problem with completion from start to finish.

Date of experience: March 12, 2024
Louisiana
1 review
0 helpful votes
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Very satisfied
March 22, 2024

The ordering process was easy, the product was as advertised, and delivery was quick. I just wish I had ordered a non-slip pad as well.

Date of experience: March 12, 2024
Tennessee
1 review
0 helpful votes
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Good selection.
March 22, 2024

This was a positive experience. My credit was accepted promptly and I was able to conclude the order easily and quickly.

Date of experience: March 12, 2024
Georgia
1 review
0 helpful votes
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Changing the Decor
March 22, 2024

I am getting new floors installed and wanted a smaller area rug to anchor the room and these rugs are beautiful. Shopping was easy, prices extremely reasonable. Cant' wait to get the items to see how I like them!

Date of experience: March 12, 2024
Tennessee
1 review
0 helpful votes
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I have ordered rugs in the past and it has always been a good experience. The rugs are quality, durable, and ship fast. I have not had to return anything yet but hope that if I do, the experience will be just as pleasant.

Date of experience: March 12, 2024
Ohio
1 review
0 helpful votes
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I browsed your website for 7 days and decided to buy today because of the spring sale offering 20% off. I'm not sure why I was not able to put in SPRING to secure the extra 20% savings

Date of experience: March 11, 2024
Texas
1 review
0 helpful votes
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Easy
March 11, 2024

I love the feature where I can super impose my furniture on the website and see how the rug would look in the room1 I estimated to order online but with this feature I know how it will look and fit.

Date of experience: March 11, 2024
Georgia
1 review
0 helpful votes
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Outdoor Rug 6x9 rectangle
March 11, 2024

Easy ordering process and delivery within 2 days. Rug quality excellent. Made in Turkey

Date of experience: March 11, 2024