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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Being able to view the rug in my room virtually was fantastic- really helped to make a good decision both in terms of size and appearance
Great selection and prices! I will recommend this website and I'll be back! LOVE, LOVE, LOVE my patio rug! I ordered on a Wednesday and it arrived Friday. I am a very happy customer. The rug I paid $99 for on Rugs.com was $348 on other websites.
It was very easy to order and shipment came quick. Rugs are beautiful
Rugs.com provided an excellent experience for me. I was looking for a runner rug to replace a very old one that had gone beyond its time. After searching through hundreds of rugs, I selected one that arrived very promptly. Unfortunately, the colors turned out to not be what I wanted so I contacted them and was able to return it very easily at their expense. It's so nice to see a reputable company take responsibility for their products. I would definitely order from them again and highly recommend it to others.
It was quick, easy and convenient to order from Rugs.com. The rugs are as expected and look very nice in my kitchen.
My rug came on time in a couple of days and is as attractive as pictured. It was unusual to find a 16ft. Runner.
I have purchased from this vendor before and was pleased with the purchase.
The rug is exactly what I wanted and is much prettier then in the pictures! It arrived very quickly and I have already reverse rolled it, vacuumed it and have put it down in my living room... it is perfect & the quality is much more than I expected for the price. I would highly recommend it to anyone looking for Quality and Beauty at an exceptional price!
Rug arrived earlier than expected. It's so cute. But smells horrible.
Finally found the right size rug for my family room plus color!
Wanted the runner that matched the round rug I bought last year. Love it
Prices could be a bit cheaper but I did get free shipping
I was worried it might be flimsy, but the rug is so nice! It looks exactly as pictured online, is very comfortable on our feet, and the colors are beautiful. It also arrived very quickly.
When I placed my order I put my old address for shipping. I called the next day and customer service corrected it and sent a email immediately. The rugs were exactly what I expected and arrived within 3 days of ordering. I will definitely order for them again.
Your rugs are beautiful. Hoping it is as beautiful when it arrives.
I was pleased with my experience with Rugs.com. The virtual room allowed me to visualize the rugs in my living room which helped me choose the best rug for my room. Highly recommend!
Hope it works and adds to my updated collection of inherited furniture
Rug is awesome and showed up super quick thanks for the awesome product!
Easy to order and free shipping plus at checkout got 10 % off
My new rug came today and I couldn't be more pleased! It is exactly like the picture and the colors will be perfect for my balcony seating area. I have turned it over to prevent curling as you suggested, and will be putting it outside when this rainy season is over. Thank you for providing a wonderful product of such fine quality that I will be proud of it for years to come.
Very easy to use. I found the rug I needed very quickly. (I had to keep looking, the selection was so good).
I have had my new rug for a month now. Love, love, love it. Beautiful and the colors are amazing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members