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Rugs.comReviews 5,918

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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Lots of good choices
April 20, 2024

Was very pleased with the selection and thrilled to find that one of the rugs we liked best was actually on sale. Arrived promptly and in perfect shape. Will definitely check Rugs.com next time we want to buy a rug!

Date of experience: April 10, 2024
North Carolina
1 review
0 helpful votes
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Satisfaction
April 20, 2024

I have bought several rugs from rug.com. Beautiful rugs at lower prices

Date of experience: April 10, 2024
South Carolina
1 review
0 helpful votes
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Satisfied customer
April 20, 2024

Very pleased with my purchase and the quick delivery.

Date of experience: April 10, 2024
Tennessee
2 reviews
0 helpful votes
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Great rugs, great price
April 20, 2024

Always enjoy my shopping experience. Price gives me the opportunity to change my decor and not break the bank

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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New rug
April 20, 2024

Ease of shopping, huge choices and beautiful patterns to choose from.

Date of experience: April 10, 2024
Minnesota
1 review
0 helpful votes
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Receiving our rug
April 20, 2024

The rug came as promised on the exact day. It was well wrapped. We laid it out in the accompanying rug pad and love it. It's a bit more faded than the pictures online but still works well for our space.

Date of experience: April 10, 2024
South Carolina
1 review
0 helpful votes
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Great value upgrade!
April 20, 2024

Received our large 10 x 10 rug a few days earlier than expected. It's been down now for 4 days and looks fantastic on our back lanai. So happy with our purchase!

Date of experience: April 9, 2024
Georgia
1 review
0 helpful votes
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Rugs
April 19, 2024

Good experience found rugs I liked at a very reasonable price

Date of experience: April 9, 2024
Virginia
2 reviews
0 helpful votes
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Easy Shopping Experience
April 19, 2024

Lots of parameters for search criteria to narrow options. Easy to compare. Today was a great sale which made it even better.

Date of experience: April 9, 2024
Florida
1 review
0 helpful votes
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Fun experience
April 19, 2024

Big variety of rugs and it was so much fun to view the rugs in my room.

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
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Awesome Website
April 19, 2024

Enjoyable experience. I must say, got a kick out of seeing what the rug looks like in my house before I purchased. I know, bit cheesy, loved it though.

Date of experience: April 9, 2024
New Mexico
1 review
0 helpful votes
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Awesome
April 19, 2024

Easy convenient purchase thank you I can't wait to see how it looks I'm my dining room

Date of experience: April 9, 2024
New Jersey
2 reviews
0 helpful votes
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Easy to order
April 19, 2024

I had looked at this rug a few times and once I decided to place the order it was very easy to do. I just wish I would have received an expected delivery date once the order was placed.

Date of experience: April 9, 2024
New York
2 reviews
0 helpful votes
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Great Selections
April 19, 2024

I was looking for a runner for my kitchen. Many, many great selections to choose from. It was hard to pick the "right" one. Looking forward for my new runner to get delivered.
Thank you.

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
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Rugs
April 19, 2024

Easy to shop and find what I was looing for. I found what I wanted in the budget that I was given. The half circle did not lay as flat as I would have liked but I was able to tape it down

Date of experience: April 9, 2024
New York
1 review
0 helpful votes
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Great selection
April 19, 2024

I'm happy because my wife was able to find what she wanted easy.

Date of experience: April 9, 2024
New York
1 review
0 helpful votes
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Easy ordering process
April 19, 2024

I was able to get an idea of how the rugs would look in our house.

Date of experience: April 9, 2024
South Carolina
1 review
0 helpful votes
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Quality and pattern
April 19, 2024

This is now my 2nd Rugs.com order and I'll be back. Love the rug quality and the pattern. Didn't get a rug pad only because it would have been too cumbersome to get it and the rug into place under the existing bed.
Rug adds dimension to the room now...

Date of experience: April 9, 2024
Virginia
1 review
0 helpful votes
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Purchase easy and through
April 19, 2024

Very good, sales experience, good website, easy to navigate, selection is very useable

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
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Price and Product
April 19, 2024

Have purchased several rugs in the past and was completely satisfied. Love the prices and selection they offer.

Date of experience: April 9, 2024