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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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If your rug is longer than 7 feet, it will cost you $200! I purchased a rug on sale for $99. It turned out it was too big and i wanted to return for a smaller size. But returning it would cost me more than the rug itself. I purchased a rug online believing i was safe with their free return pitch. "Oh that's the mailing entity who charges you." Then caution your customers if you want to win us over and wish have consumer loyalty. I will not purchase a rug from them again. GO AMAZON!
Just as advertised. Prompt delivery. It looks great!
They are here already! I just ordered a portion of my rugs to check the blue color. They are about 70% white and 30% navy blue. Super, and will work with our colors. Often the blue turns out to be green blue.not my blue. Two of the three rugs arrived and are almost flat and settling in. One 8x10 and some runners. Tracking indicates the third rug is on the way!
The rugs are in a birdcage and will see some rain. I use a Bissell crosswave to remove water after rains. The sun finishes the job. The rugs provide a nice feel underfoot and reduce slipping on our painted floor.
Although I wish there was more modern variety, there are still many great options! I love the ease of navigating the site and option to visualize the pieces in the actual space which helps with deciding which to get.
Easy to negotiate and super amazing deals! I recommend rugs.com to everyone!
Site easy to use, well laid out. Anxious to get our hands on the rug and will rate the rug after we see it and use it.
Beautiful area rug. Delivered as scheduled. Good communication. Colors accurately pictured.
User friendly website. Could use a filter for color of rug. Would use this site again.
Fast shipping and great customer service. Will buy again. I have ordered already twice from them.
I FOUND JUST WHAT I WAS LOOKING FOR AND AM HAPPY WITH MY PURCHASE FOR A FAMILY ROOM RUG AND PAD. ALSO JUST ORDERED AN OUTDOOR RUG FOR MY PATIO TO PLACE UNDER MY DINING TABLE AND CHAIRS. THE NICE THING IS IT IS ON SALE AND HOPE IT LASTS AT LEAST A FEW YEARS.
Many sizes and styles to pick from.The process was simple with easy to pick sizes.
I have purchased several rugs indoor and outdoor - have been extremely satisfied and always come back for future purchases.
It was easy to view all items, and to check out. Also the free delivery was a good extra.
Such a neat website. Was able to view the rugs in each room before purchasing. And the prices are unbelievable. Can't wait to get them! Ordered 2 big rugs.
Great area rug for the price and delivery was smooth
Not my first Rugs.com purchase and just as pleased as before. Ordered very large oval and my one request is that it could be rolled on a cardboard tube like the small round one I also got. The tube really helps keep wrinkles out, but the rugs are just beautiful. Thanks
Rugs.com was easy to order from, had just what I was looking for at a great price and arrived quickly.
The rug is exactly as described, very sturdy and with colors that match my decor. The price was excellent, and shipping was quick. Exceptional all around. Thankyou!
Quick delivery. And so pretty! It fit our twelve by twelve perfectly. I realized that my patio is actually not perfectly square lol
From the selection to the quality timing of the delivery, it all exceeded my expectations. A little disappointed that the pattern wasn't the same as the photo, but I'll get over it. Would purchase them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members