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Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Maine
1 review
0 helpful votes
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I love your rugs!
May 19, 2024

I had a very easy time using website, I have ordered from you in the past and I was always satisfied.

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
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Gorgeous Rugs
May 19, 2024

I have bought rugs from Rugs. Com over the past 5 years and have Always been happy! The buys are incredible and the prices are Unbelievable for the great quality of their products! I always get asked where did you get those rugs! Not a secret as I tell them where I ordered them from and the price that is so worth the beauty!

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
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Easy ordering
May 17, 2024

Process was not a hassle. Good experience. Would order more rugs through this company.

Date of experience: May 7, 2024
North Dakota
1 review
0 helpful votes
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Easy shopping
May 17, 2024

I found shopping to be quick& easy.love all the choices & pricing was also good.looking forward into getting them.hope they come soon

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
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Shopping
May 17, 2024

Found site to be easy to use. Trusting the product will satisfactory.

Date of experience: May 7, 2024
Washington
1 review
0 helpful votes
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I finally accidentally learned how to add store credit to my order...Worlds Smartest Person...I Don't Think So!

Date of experience: May 7, 2024
Ohio
2 reviews
0 helpful votes
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OUTDOOR RUG
May 17, 2024

I was looking for a round in/out door rug for my porch. I found one that appears to be the right size and color. Hopefully it will be when I receive it.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Easy to find the best rug for my needs. Easy to check out with free shipping a big plus.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Satisfied
May 17, 2024

Everything I needed quick and speedy and a really good price

Date of experience: May 7, 2024
Maryland
1 review
0 helpful votes
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Great until checkout
May 17, 2024

Everything was great until checkout with venmo. They wanted my first born child. Lol. Seriously, way too much personal info was needed. I just edited this. Who is the man in my profile pic? Lol

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
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Small doorway rugs.
May 17, 2024

Easily find the rug you need. Many sizes, types, colors.

Date of experience: May 7, 2024
Indiana
1 review
0 helpful votes
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Great!
May 17, 2024

Super fast delivery, better than expected. Made an additional order.

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
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Great
May 17, 2024

Very easy to order had no problem returning customer

Date of experience: May 7, 2024
Virginia
1 review
0 helpful votes
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No place for discount code
May 17, 2024

I received a discount code from safeopt/rugs.com but when I clicked the link to apply it or attempted to use the code itself, the first didn't work & I couldn't find a way to enter the latter.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Shopping was easy
May 17, 2024

I took a bit to figure how to get to Pay Pal after I had gotten passed that but it went well. Now am anxious to see the rugs

Date of experience: May 7, 2024
Ohio
1 review
0 helpful votes
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Fantastic
May 17, 2024

Easy to order love all the rugs you sell, great value too

Date of experience: May 7, 2024
Alaska
2 reviews
0 helpful votes
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Great Experience
May 16, 2024

I love that I can look at rugs on Rugs.com and they will ship to the address in Alaska. There are so many companies that will advertise and say they will and then you get the email or phone call --so Sorry We Don't Ship to Alaska. Thank you as I will be buying more.

Date of experience: May 6, 2024
Kentucky
1 review
0 helpful votes
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Beautiful outdoor black rug
May 13, 2024

I order the rug which was at a very reasonable price and it arrived 2 or 3 days later.
I will buy from them again
Thank you

Date of experience: May 3, 2024
Nevada
1 review
0 helpful votes
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Azalea Round & Runner
May 12, 2024

This purchase is my third from Rugs.com. Very satisfied with the quality and speed at which rugs are shipped/received. Prices are affordable.

Date of experience: May 2, 2024
Florida
1 review
0 helpful votes
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Piece of Cake Ordering
May 12, 2024

Very easy ordering. I could not use my discount code however

Date of experience: May 2, 2024