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Rugs.comReviews 5,902

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,902 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
California
1 review
0 helpful votes
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Excellent
December 20, 2024

This process was simple and quick, no annoying interference.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Second purchase
December 20, 2024

Rugs.com makes it so easy to "picture" a rug in your space. The program that actually lets you see a rug in your particular room is so easy to use. Their prices are fair and their filters work properly. I don't end up wasting my time finding something that I like that won't fit or is out of stock. We will use them again for future rug needs.

Date of experience: December 10, 2024
Illinois
1 review
0 helpful votes
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Neutral
December 20, 2024

It was good. Very easy to navigate even tho I have purchased a rug or two from guys and the material nor the thickness looks the same in the pictures. And also you have to indefinitely get a performance pad or a rug mat without a doubt…

Date of experience: December 10, 2024
Washington
1 review
0 helpful votes
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BEST PRICES, EASY SEARCHING
December 15, 2024

HAVENT RECEIVED MY RUGS YET, BUT SO FAR THE SITE WAS SUPER EASY TO USE. THEY BEAT ANY OTHER WEBSITES PRICING, AND BELIEVE ME I LOOKED! THEY ALSO CARRIED MORE SIZE OPTIONS THAN ANY OTHER WEBSITE! THAT WAS SUPER HELPFUL WHEN TRYING TO FIND A 10X16 RUG, MOST HAD ONLY 10X14 AT THEIR LARGEST. IN TURN RUGS.COM WAS THE BEST IN EVERY OPTION FOR A CHEAPER RUG SELECTION, EASY TO USE WEBSITE,SIZE SELECTION, AND HAVING A LOT OF CHOICES OF RUNNER SIZE, SQUARE, ROUND, ETC. IN THAT PARTICULAR RUG STYLE! HOPEFULLY MY HOUSE WILL LOOK A LITTLE MORE PUT TOGETHER HAVING THE SAME PATTERN OF RUG THROUGH OUT. NOW I WILL JUST HAVE TO WAIT AND SEE IF THE RUG QUALITY IS AROUND WHAT I PAID OR BETTER, AND IF THE SHIPPING DATE IS RELATIVELY CLOSE TO THE ESTIMATED DATE.

Date of experience: December 5, 2024
Virginia
1 review
0 helpful votes
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Very easy website
December 15, 2024

I have been searching for an elegant rug for my living room. This seems to be a highly desirable place to shop.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Excellent
December 15, 2024

It was quick and easy. This is my second purchase.

Date of experience: December 5, 2024
Tennessee
1 review
0 helpful votes
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Area rugs
December 14, 2024

Big selection of rugs and sizes
Easy and convenient

Date of experience: December 4, 2024
Alabama
1 review
0 helpful votes
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Great rugs at a great price!
December 14, 2024

This is the fourth rug I have ordered from the site. I have always been very pleased.

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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RUGS
December 14, 2024

Easy fast and simple to check out and great prices and great rugs this is my second time purching rugs here

Date of experience: December 4, 2024
Arizona
1 review
0 helpful votes
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Easy
December 14, 2024

It was easy for me to order. The web site is easy to look thru.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Disappointed
December 14, 2024

I'm disappointed that I haven't been notified that the item has not yet shipped

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great selections!
December 14, 2024

It was so easy to navigate for rugs & the option to view in rooms is the best! I loved the easiness in ordering & abilty to use affirm!
Thank you Rugs.com

Date of experience: December 4, 2024
New Jersey
1 review
0 helpful votes
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2nd purchase
December 14, 2024

Easy to use website, great discounts quality products

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Great First time experience@
December 13, 2024

Looking for new rugs, came across Rugs.com and found exactly what I was looking for! And on sale at that! Great first time experience.

Date of experience: December 3, 2024
Maryland
1 review
0 helpful votes
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Excellent
December 13, 2024

Very happy with website and checkout procedure. Friendly service.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Shipping
December 13, 2024

Needed to change shipping address after order was placed

Date of experience: December 3, 2024
Oregon
1 review
0 helpful votes
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LOT-A-RUGS
December 13, 2024

That's what this website should be called. There are so many rugs to look at and so many colors and sizes. Took me hours and then I had to start eliminating to get down to the one I liked best. That took a couple more hours. Took some time that's for sure, but in the end, I got what I like and the price was great.

Date of experience: December 3, 2024
Montana
1 review
0 helpful votes
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Thanks!
December 13, 2024

Best deals online! Have made numerous purchases, never disappointed.

Date of experience: December 3, 2024
South Carolina
1 review
0 helpful votes
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I LOVE SHOPPING FOR RUGS!
December 13, 2024

Cyber Monday sale made my day with excellent offers! Have purchased 5 rugs from this site and all have met my expectations. Delivery time is good. Thank you.

Date of experience: December 3, 2024
New York
1 review
1 helpful vote
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Rugs at its best
December 13, 2024

Easy and fastest purchase I ever made. Great choices of sizes colors and prices. I hope I am as satisfied when my rug arrives. If things go well I will bel so grateful I have a whole house to decorate.

Date of experience: December 3, 2024