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Rugs.comReviews 5,898

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Florida
1 review
0 helpful votes
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Wow
December 31, 2024

Fastest service anywhere, free shipping, the colors in the sample rug I ordered were accurate. I'm ordering the size I need and looking forward to a great rug!

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Great sales
December 29, 2024

I have purchased from Rugs.com in the past. Great selection of rugs and terrific sales with affordable prices!

Date of experience: December 19, 2024
South Carolina
1 review
0 helpful votes
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Easy as could be...
December 29, 2024

Navigating the website and closing the sale was a very easy and simple process

Date of experience: December 19, 2024
New Mexico
1 review
0 helpful votes
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Rugs galore
December 29, 2024

Great choices great prices. I've bought rugs here before and everyone compliments them. Merry Christmas

Date of experience: December 19, 2024
Massachusetts
1 review
0 helpful votes
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Runner
December 29, 2024

Excellent from start to delivery. Product well packaged

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
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Top shelf
December 28, 2024

Wonderful products and amazing service! Ordering from their website is a breeze and delivery is prompt.

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Not sure yet
December 28, 2024

The rug looks great and ordering was easy. The previous rug pad I purchased left marks on my porch, like a stencil of the back of the pad. It's very frustrating and will not wash off. Also, I do not like given out my phone number and if I immediately start to get text spam, I will believe it to be RUGS.com unless you convince otherwise.

Date of experience: December 18, 2024
Maryland
1 review
0 helpful votes
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Rug order
December 28, 2024

It was easy to order from your website. I don't have the rugs yet, so can't speak about the rugs themselves. I look forward to receiving them.

Date of experience: December 18, 2024
South Carolina
1 review
0 helpful votes
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New customer
December 28, 2024

New customer and it was very easy using site. Can't wait to see rug.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Quick & easy
December 28, 2024

Smooth effortlessly, whole process took less than 10 minutes

Date of experience: December 18, 2024
Michigan
1 review
0 helpful votes
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Excellent
December 28, 2024

Fast and direct. Helpful with selections picked. Outstanding selections.

Date of experience: December 18, 2024
Arizona
1 review
0 helpful votes
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Ordering was easy- received our rug in 2 days. Selection was great as well.

Date of experience: December 18, 2024
Arizona
1 review
0 helpful votes
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Legal Eagle
December 28, 2024

Reasonably efficient Not as many selections as I hoped for

Date of experience: December 18, 2024
Indiana
1 review
0 helpful votes
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Back to shopping
December 28, 2024

Good quality and fast and easy shopping experience. I have couple rugs from this site, and they are very durable.

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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I found EXACTLY what I was looking for in their inventory and my transaction was complete within seconds. Very easy website to navigate and the transaction was delightfully smooth.

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Great service
December 28, 2024

I recommend shopping with rugs. Com, I have never been disappointed with the quality of their products or the service.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Love the styles
December 28, 2024

Low price, found what I was looking for and quick check out.

Date of experience: December 18, 2024
Georgia
1 review
0 helpful votes
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Great service
December 27, 2024

Made my purchase so easy. Thank you for your help. Can't wait to get my rugs.

Date of experience: December 17, 2024
Louisiana
1 review
0 helpful votes
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Easy to navigate site!
December 27, 2024

Great affordable prices with good quality. Love their rugs!

Date of experience: December 17, 2024
Pennsylvania
1 review
0 helpful votes
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Good experience!
December 27, 2024

I liked seeing the rug in my actual room! It was a good experience so far.

Date of experience: December 17, 2024