business logo of Rugs.com

Rugs.comReviews 6,352

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
164
value
188
shipping
185
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Connie D.
Unfollow Connie D.
Share Review
Report Review

Rug purchase
May 7, 2021

Easy to use website. Like being able to pay with Venmo. Good selection.

Date of experience: May 7, 2021
Rhode Island
1 review
0 helpful votes
Follow Edie L.
Unfollow Edie L.
Share Review
Report Review

New rugs needed!
May 7, 2021

Strait forward with a variety of prices and designs, the longest time was making up my mind. Also great that the shipping is free, being a senior on a budget this is important.

Date of experience: May 7, 2021
Washington
1 review
0 helpful votes
Follow Irene Y.
Unfollow Irene Y.
Share Review
Report Review

Entry carpet
May 7, 2021

Great... easy to work with. Many selections to choose from and just the right sizes.

Date of experience: May 7, 2021
Minnesota
1 review
0 helpful votes
Follow Elana S.
Unfollow Elana S.
Share Review
Report Review

Awesome
May 7, 2021

The rug is absolutely beautiful. My neighbors keep coming over to look at it. I just ordered a round one for under my table and one for my kitchen

Date of experience: May 7, 2021
Georgia
2 reviews
0 helpful votes
Follow Joy O.
Unfollow Joy O.
Share Review
Report Review

Great experience!
May 7, 2021

I was just browsing rugs because I wasn't sure exactly what I was looking for, but rugs.com had so many options that I was able to find what I didn't know I was looking for! The price was way less than I was anticipating paying too!

Date of experience: May 7, 2021
New York
2 reviews
0 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Share Review
Report Review

Rug Obsessed
May 7, 2021

Always satisfied. Huge selection. Great prices. All sizes you could ever want or need.

Date of experience: May 7, 2021
New Mexico
2 reviews
1 helpful vote
Follow Jacob W.
Unfollow Jacob W.
Share Review
Report Review

I found the site very adequate of a textile site. The format was easy to navigate, and deals were highlighted. I would recommend the site to anyone with an area to layer with a quality rug.

Date of experience: May 7, 2021
Florida
2 reviews
0 helpful votes
Follow JACQUELINE B.
Unfollow JACQUELINE B.
Share Review
Report Review

What a Breeze!
May 7, 2021

Ordered 3 rugs for my office and it was a wonderful ordering experience.
Easy, clear and concise.

Date of experience: May 7, 2021
New York
1 review
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Share Review
Report Review

Easy & Efficient
May 7, 2021

Website is very user-friendly. Easy to navigate around. Associates are responsive and well-qualified with the right information to answer critical questions. Thank you great job!

Date of experience: May 7, 2021
Kansas
1 review
0 helpful votes
Follow Lynne N.
Unfollow Lynne N.
Share Review
Report Review

Perfect timing
May 7, 2021

I've been needing a rug, and stumbled upon your site! :)

Date of experience: May 7, 2021
Florida
1 review
0 helpful votes
Follow DeAnna I.
Unfollow DeAnna I.
Share Review
Report Review

Searching for a rug forever!
May 7, 2021

Great selection, patterns and colors. Great quality. So glad I found rugs.com after searching almost a year!

Date of experience: May 7, 2021
Colorado
1 review
0 helpful votes
Follow Fai J.
Unfollow Fai J.
Share Review
Report Review

Great variety and prices
May 6, 2021

Have purchased from here before and had a great experience. They have lots of rugs to choose from. I was pleasantly surprised but the quality.

Date of experience: May 6, 2021
Florida
1 review
0 helpful votes
Follow Eve X.
Unfollow Eve X.
Share Review
Report Review

Easy to shop
May 6, 2021

They had a great selection easy to find clear pricing.

Date of experience: May 6, 2021
Maryland
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Share Review
Report Review

Great Sight
May 6, 2021

So easy to shop from home and the prices are great.

Date of experience: May 6, 2021
New York
3 reviews
0 helpful votes
Follow Michele F.
Unfollow Michele F.
Share Review
Report Review

Easy ordering
May 6, 2021

A lot to choose from. Easy check out. Glad I found this website.

Date of experience: May 6, 2021
North Dakota
1 review
1 helpful vote
Follow Sally U.
Unfollow Sally U.
Share Review
Report Review

I spent a few hours on Amazon looking for a simple blue square rug. Then I came here and found what I wanted in less than five minutes! Rugs.com is the best!

Date of experience: May 6, 2021
Indiana
1 review
0 helpful votes
Follow Megan Y.
Unfollow Megan Y.
Share Review
Report Review

Beautiful rug
May 6, 2021

My experience was wonderful. I was able to look at and purchase very quickly.

Date of experience: May 6, 2021
Missouri
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review

Outdoor rug order
May 6, 2021

Site was quick and easy to use. Liked the idea of the pop up offering help and a contact number. Thank you!

Date of experience: May 6, 2021
Missouri
1 review
1 helpful vote
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

EXACTLY what I wanted!
May 6, 2021

So I have been rug searching for at least a few months. I found one that I loved on Kohls, and kind of just sticking to stores I know. Anyways, it's sold out at kohl's, so I just Googled the rug and switched to shopping. This place popped up with an incredible price, 10% off AND the option to pay with Affirm. My home is going to be so happy, and I am super happy as well!

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
Follow Tamara C.
Unfollow Tamara C.
Share Review
Report Review

So far so good
May 6, 2021

Easy to use... hope the delivered product looks as good as it does online

Date of experience: May 6, 2021