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Rugs.comReviews 6,352

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
164
value
188
shipping
185
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
1 helpful vote
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Can you measure?
September 14, 2021

I purchased 3 rugs with pads, the SAME size. The pads are about an inch wider than the rug - NOT very convenient.
Also, the rugs SHOULD 4 x 6... they are 2" shy of 4'... apparently measuring and truth in advertising are not their specialty.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 15, 2021
Kentucky
1 review
0 helpful votes
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Washable rug
August 15, 2021

Another very easy purchase from this site. Great rugs perfect price

Date of experience: August 15, 2021
Florida
1 review
0 helpful votes
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5 star
August 15, 2021

Easy, quick I loved the selection of colors the sizes availabale gave me options that I was able to chose the best one for the area I wanted this particular rug.

Date of experience: August 15, 2021
Louisiana
1 review
0 helpful votes
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Easy and affordable
August 14, 2021

There was immediately a great selection to choose from. Not much scrolling necessary to find the rugs I was looking for. Also, this was an amazing deal! I would have paid so much more for similar rugs. Can't wait until they arrive.

Date of experience: August 14, 2021
Ohio
2 reviews
0 helpful votes
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Fun
August 14, 2021

Quick and easy. Too easy. Found exactly what I wanted right away. It was actually fun ordering this rug. I wish all businesses were this easy to order from.

Date of experience: August 14, 2021
Alabama
1 review
0 helpful votes
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Rug Shopping
August 14, 2021

Very good. No problem. This is my first time to order from your Company.

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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Great Selection
August 14, 2021

So many options and varieties. And good prices! Easy to manage website.

Date of experience: August 14, 2021
Ohio
1 review
0 helpful votes
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Easy to use
August 14, 2021

Great selection, easy shopping. Will follow up when rug arrives

Date of experience: August 14, 2021
New York
1 review
0 helpful votes
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Lattice Frieze area
August 14, 2021

It was very easy to find the rug I was looking for and checking out was also very quick and easy.

Date of experience: August 14, 2021
California
1 review
0 helpful votes
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Very easy
August 14, 2021

Loved the site, very easy to navigate and find exactly what I needed

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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Review in purchase experience
August 14, 2021

Review in purchase experience. Found the most beautiful rug for my downstairs bedroom. Could not leave it. The price was great too. Check out process was simple. Did not even have to create an account at the moment, so went quickly.

Date of experience: August 14, 2021
Tennessee
1 review
0 helpful votes
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Shopping experience
August 14, 2021

Easy to find items, quality items not found on other sites.

Date of experience: August 14, 2021
Illinois
1 review
0 helpful votes
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Easy process. Quality products
August 14, 2021

Website is simple to use. Products are quality and many selection options.

Date of experience: August 14, 2021
District of Columbia
1 review
0 helpful votes
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Easy breezy
August 14, 2021

Quick and easy, pictures and descriptions were on point.No hassel checkout and free shipping is great.

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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Satisfied customer
August 14, 2021

Quick easy a lot of information provided. Overall great experience for online shopping. # haven't received the item yet but I'm hoping all will be swell as well.

Date of experience: August 14, 2021
Mississippi
1 review
0 helpful votes
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Rug website review
August 13, 2021

Very easy to order and pay for rugs. This website was easy to use.

Date of experience: August 13, 2021
Georgia
1 review
0 helpful votes
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Great Site!
August 13, 2021

Intuitive website allows straight-forward navigation for easy shopping. Account setup and checkout is effortless as well. First class rugs in every color, shape, and style to anchor the decor of your room. Five stars for Rugs.com.

Date of experience: August 13, 2021
Nevada
1 review
0 helpful votes
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Great site for rugs
August 13, 2021

Easy to use, lots of choices, really cool feature that lets you see the rug in your room.

Date of experience: August 13, 2021
New York
1 review
0 helpful votes
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Great
August 13, 2021

Very easy very satisfying that's all I can say for now I believe that when I receive my rug I can say more and then I will be able to give a informed experience thank you for allowing me to purchase

Date of experience: August 13, 2021
Florida
1 review
0 helpful votes
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Faulty charge system
September 12, 2021

I entered my CVC code 3 times!
I was told it was incorrect!
It was not!
Had to switch to another card for no reason!

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021