business logo of Rugs.com

Rugs.comReviews 6,352

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
164
value
188
shipping
185
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Lloyd Y.
Unfollow Lloyd Y.
Share Review
Report Review

AT LAST.
August 20, 2021

I literally spent hours on several websites looking for the perfect rug with the perfect colors and the perfect size. Rugs.com met all my expectations and I ordered exactly what I needed and wanted. No where else did I see the selection that Rugs.com had. I'm definitely shopping here again.

Date of experience: August 20, 2021
Texas
1 review
0 helpful votes
Follow sarah Q.
Unfollow sarah Q.
Share Review
Report Review

Kitchen
August 20, 2021

Very easy and fun to get to see picture of room with rug!

Date of experience: August 20, 2021
Arizona
3 reviews
0 helpful votes
Follow Amanda Q.
Unfollow Amanda Q.
Share Review
Report Review

Amanda
August 20, 2021

No problems. Great experience, good selection, great prices.

Date of experience: August 20, 2021
Michigan
1 review
0 helpful votes
Follow Rob A.
Unfollow Rob A.
Share Review
Report Review

Great UI
August 20, 2021

Site was very easy to use and browse. Will be back the next time i need a rug!

Date of experience: August 20, 2021
New Mexico
2 reviews
0 helpful votes
Follow Becky G.
Unfollow Becky G.
Share Review
Report Review

Great Information
August 20, 2021

Loved the fact that they gave instructions for all different types of rugs

Date of experience: August 20, 2021
Pennsylvania
3 reviews
0 helpful votes
Follow Kathy P.
Unfollow Kathy P.
Share Review
Report Review

Ordering rugs for the Office
August 20, 2021

I have ordered from Rugs.com before. I love their products and their site is very user friendly.

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
Follow Alicia J.
Unfollow Alicia J.
Share Review
Report Review

Excellent
August 20, 2021

Easy to order and love the design! Can't wait to receive!

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
Follow susan B.
Unfollow susan B.
Share Review
Report Review

I am a designer and I use rugs.com almost exclusively. Fast delivery and easy returns. I refer everyone to rugs.com

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Share Review
Report Review

Excellent so far
August 20, 2021

2 orders. Perfection. Great products, great prices, great service.

Date of experience: August 20, 2021
Washington
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

So many options!
August 20, 2021

My boyfriend and I just moved into our first house and have had a difficult time finding the perfect rugs for each room. My stepmom told us about rugs.com and it couldn't have been easier to find a rug for each space!

Date of experience: August 20, 2021
California
1 review
0 helpful votes
Follow Ted G.
Unfollow Ted G.
Share Review
Report Review

Nice rugs, good prices
August 19, 2021

I recently got hard floors and purchased several rugs. The selection is very good, the website is easy to use and the quality of the rugs is excellent. I then decided I wanted pads for many of them, and also bought some of those. The rugs vacuum and clean up nicely. The regular pads add comfort do a good job of preventing the rugs from slipping. The non-slip pads don't. The rugs with those seem to slip around easily. I had to go to another company to get a comfort mat for the kitchen. Their website was much harder to use and they made a mistake on the 1 thing I ordered, so I would recommend rugs.com.

Date of experience: August 19, 2021
Colorado
1 review
0 helpful votes
Follow Penny O.
Unfollow Penny O.
Share Review
Report Review

AWESOMENESS
August 19, 2021

The selection was huge. Very easy check out. I'll be back!

Date of experience: August 19, 2021
Florida
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

First time.
August 19, 2021

So so easy. Lots of choices. Can't wait till it is shipped.

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
Follow Donna V.
Unfollow Donna V.
Share Review
Report Review

Rug purchase
August 18, 2021

Great experience. Will order again. Great price. Excited to receive.

Date of experience: August 18, 2021
North Carolina
1 review
0 helpful votes
Follow Ann X.
Unfollow Ann X.
Share Review
Report Review

Satisfied
August 18, 2021

I bought 2 rugs like this one in a smaller size 30" x 45" at Walmart. Very happy with them. I needed a 6 x 9 size for my breakfast room and excited to get this one. Thank you.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
Follow Katie O.
Unfollow Katie O.
Share Review
Report Review

Came across rugs.com as the first option in a search and once I clicked I didn't need to look anywhere else. So many options to choose from and it makes a difference having the option to view in your own room. Now that I'm a homeowner this will be my go to for any rug upgrades! I just placed my order so it hasn't shipped yet but based on overall experience I'm confident it will get to me in a timely manner.

Date of experience: August 18, 2021
Utah
1 review
0 helpful votes
Follow Dana F.
Unfollow Dana F.
Share Review
Report Review

Easy site to use, great functionality, excellent selection.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
Follow BARBARA P.
Unfollow BARBARA P.
Share Review
Report Review

Rugs
August 18, 2021

Easy to order the discount was great looking forward to seeing it at the house.

Date of experience: August 18, 2021
Florida
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Easy order
August 18, 2021

Very easy to order and ship. Look like nice rugs and just the color I wanted.

Date of experience: August 18, 2021
Florida
1 review
0 helpful votes
Follow Sue H.
Unfollow Sue H.
Share Review
Report Review

Great rugs
August 18, 2021

I love the assortment of rug styles. The description of the rug with photos makes it so much easier to make a choice. The website is very easy to navigate

Date of experience: August 18, 2021