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Rugs.comReviews 6,352

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
164
value
188
shipping
185
quality
159
This company responds to reviews on average within 1 day

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South Carolina
1 review
0 helpful votes
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Purchased two rugs this time
August 26, 2021

Web site easy to navigate. Have ordered one of these rugs before - excellent performance. Would order again.

Date of experience: August 26, 2021
California
2 reviews
0 helpful votes
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Correcting address issue
August 26, 2021

Everyone was great right on top of things and very nice and helpful i wiil recommend your business

Date of experience: August 26, 2021
Florida
1 review
0 helpful votes
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Lorettasofia@gmail.com
August 26, 2021

Thank u for fast delivery and no delivery charge I hope this rug is the right color it's hard to tell on internet

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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It was good and simple. I love that they give different sizes to chose from. Checking out was also simple and fast. I hope the quality of rug is great since I have never ordered from here.

Date of experience: August 26, 2021
South Carolina
1 review
0 helpful votes
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Great company
August 26, 2021

This is my second purchase. Rugs are beautiful and great quality.

Date of experience: August 26, 2021
Texas
1 review
0 helpful votes
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User friendly site.
August 25, 2021

Very easy to find what I wanted and all parts on the site worked.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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New rugs
August 25, 2021

Easy to navigate. Liked the using the see in your room features.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Happiness Today
August 25, 2021

Looking for runner and found perfect one... right color and size. Great service. Quick and easy

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Great service!
September 24, 2021

Buying experience was enjoyable. Will not hesitate to return to this sight for future
Purchases.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Virginia
1 review
0 helpful votes
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Outdoor rugs shopping
August 25, 2021

Excellent selection and easy to use website. Hopefully delivery will be soon!

Date of experience: August 25, 2021
Alabama
1 review
0 helpful votes
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Fast and easy transaction
August 25, 2021

Went to the site, found a rug that suited our needs, saw the free return guarantee if it wasn't what we wanted, and made the purchase All went quite smoothly.

Date of experience: August 25, 2021
Massachusetts
1 review
0 helpful votes
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Reviewing other colors
September 24, 2021

I wanted to see other colors of the Miranda rugs.
Try as I may, I couldn't bring them up. Are there other colors besides blue. Would like to see the light blue.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Purchase of outdoor rug
August 24, 2021

I found the design and color I was looking for. The ordering experience was excellent. I have bought rugs from this company before and always it has been very straightforward process.

Date of experience: August 24, 2021
Mississippi
1 review
0 helpful votes
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So many choices - beautiful layouts
August 24, 2021

Site was easy to navigate - pleasant shopping experience

Date of experience: August 24, 2021
Oregon
1 review
0 helpful votes
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Great variety
August 24, 2021

So far my experience was good, easy to navigate your web page. As far as your produce I won't be able to rate you until I receive my rug. But from reading other customers experience with your company I feel I will be happy.

Date of experience: August 24, 2021
Minnesota
1 review
0 helpful votes
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Rugs galore
August 24, 2021

Very easy to navigate site and many choices. The rugs are beautiful.

Date of experience: August 24, 2021
Pennsylvania
1 review
0 helpful votes
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Easy and FAST
August 24, 2021

Lots of selection, easy to find what I wanted. Reasonable prices. My second time buying from here!

Date of experience: August 24, 2021
Illinois
1 review
0 helpful votes
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Wonderful Selection of Rugs
August 24, 2021

My daughter bought a living room rug and a dining room rug from rugs.com and they were very reasonably priced. They are also beautiful and very well made. I should definitely not forget to mention that they have a huge selection to choose from. So for these reasons I decided to purchase two rugs from them, also. Now I just can't wait to get them and I know I won't be disappointed!

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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Great items
August 23, 2021

Easy checking out no problems will review quality when rug arrives and let you know my opinion

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Rugs
August 23, 2021

Two rugs purchased. Have not received them yet so I cannot really review.

Date of experience: August 23, 2021