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Rugs.comReviews 6,352

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
164
value
188
shipping
185
quality
159
This company responds to reviews on average within 1 day

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Maryland
1 review
0 helpful votes
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Easy
August 28, 2021

The filtered search options made finding exactly what I wanted super easy. Ordering on line was smooth and straightforward. Having the option to use Paypal made the transaction more secure.

Date of experience: August 28, 2021
Virginia
1 review
0 helpful votes
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Kitchen Runner
August 28, 2021

Large selection of rugs with ease of moving through site AND ability to see rug in your room. Very good Labor Day sale with free shipping and return. Excellent experience so far.

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
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Great Experience!
August 28, 2021

It was fun and helpful to be able to view the item in my room. I am sure that I will not regret my purchase and the rugs will look fabulous. Can't wait for the install.

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
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Great selection - great prices
August 28, 2021

Fun and easy to navigate website. Recommend visiting Rugs.com.

Date of experience: August 28, 2021
Michigan
2 reviews
0 helpful votes
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Great process
August 27, 2021

Easy and simple to use and process. Fast and efficient.

Date of experience: August 27, 2021
Georgia
1 review
0 helpful votes
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Selections Galore
August 27, 2021

I searched for a runner for the kitchen. I wanted a traditional look with specific colors. I had quite a few choices.

Date of experience: August 27, 2021
California
2 reviews
1 helpful vote
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Rug
September 26, 2021

Right size, pretty good color, fairly fast delivery although I have to pay additional costs. No estimate of the time for regular delivery

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Wisconsin
1 review
0 helpful votes
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Soooooooooooooo easy‼
August 27, 2021

Can't wait to see my RUG‼ Happy happy happy happy happy happy happy happy happy happy happy happy sometimes the lass said is MORE EFFECTIVE‼‼‼‼‼

Date of experience: August 27, 2021
Michigan
1 review
0 helpful votes
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New Shag Rugs purchase
August 27, 2021

I just ordered 3 genuine turkish shag rugs for amazing sale price of $139! For all 3. (includes tax)

Date of experience: August 27, 2021
Illinois
1 review
0 helpful votes
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Rug
August 27, 2021

Site was very easy to use. Rugs come in a variety of sizes.

Date of experience: August 27, 2021
Ohio
2 reviews
0 helpful votes
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Ecstatic
August 27, 2021

I thought it was going to be harder I will looking for a living room rug to fit my living room it's an old model home and my accent wall is turquoise blue and looking and looking I came upon this website without even searching for it for a minute the experience was wonderful Hopefully I receive it In a day or so I can't wait

Date of experience: August 27, 2021
Arizona
1 review
0 helpful votes
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No Communication!
August 26, 2021

I ordered 2 red shag rugs from you last week. When I didn't receive any message confirming my order, I checked my Amex account and, sure enough, there was a charge from you but I have yet to receive a message acknowledging my order or telling me when I can expect to receive my rugs. I would very much like to know when my order will arrive! Your company is the first I have dealt with that has not acknowledged an order.

Date of experience: August 26, 2021
Nebraska
1 review
0 helpful votes
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Buying a rug
September 25, 2021

Buying it was fine/easy. Waiting to see what it's like when it gets here.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
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Best deal yet.
August 26, 2021

I was able to find what I wanted in a very short time. I can probably sleep on this rug. I know my grandchildren will love to play on it. Thank you very much.

Date of experience: August 26, 2021
Pennsylvania
1 review
0 helpful votes
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So fast and easy!
August 26, 2021

Tons of pictures really help visualize how it will look in your room.

Date of experience: August 26, 2021
District of Columbia
1 review
0 helpful votes
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First time shopper
August 26, 2021

Rugs.com has a very nice selection. I like the virtual placement of the rug in the designated rooms

Date of experience: August 26, 2021
Kansas
1 review
0 helpful votes
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Great choice of colors and designs
August 26, 2021

I had so much fun looking at the different colors and designs to choose from. Being able to put the rugs in the pics of my floors really helped me make choices. Thank you Rugs.com!

Date of experience: August 26, 2021
Massachusetts
2 reviews
0 helpful votes
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Colorful rugs
August 26, 2021

Easy to shop and visualize how the rug would look in your home.

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Amazing selection
August 26, 2021

If you can't find what you're looking for here, you're just not going to find it! Wonderful selection of rugs in all shapes and sizes!

Date of experience: August 26, 2021
Georgia
1 review
0 helpful votes
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Purchased Three New Rugs
August 26, 2021

Easy to use website. Great selection. Got exactly the rugs I needed.

Date of experience: August 26, 2021