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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Love these guys! The site is easy to use. They have been right on spot with delivery. (this is my 3rd order in a year). Their prices and quality allow me to have fun changing my decor without effort! Fun! I Highly recommend them!
Loved the "see how it looks in my room feature". Made buying this rug so easy.
Needed to know pile guide. You got right back to me. Thank You. This will be my second rug I've ordered from this company.
I was surprised by how easy and fast checkout was, and with free shipping! Thank you Rugs.com!
I purchased an area rug for my living room. The colors are vibrant and it is very good quality! It was delivered in just a couple days. I couldn't be happier with Rugs. Com!
It was a very easy experience. Great choices and then when I seen my total I was very happy, the money I saved I can buy a few more things.
Easy to navigate the website. Queries are easy to use making it quick to narrow down your search.
Easy to look for the type of rug you are looking for and you find the best quality for the best price at rugs.com.
Very good experience the ordering was very simple and time I spent ordering was nothing.
I have ordered quite a few rugs through them in the past and just ordered another. They're prices are good. I'm always informed about the shipping. The quality of the rugs is very good. The colors are as described and the delivery always prompt.
The order was quick, affordable and shipping was free
First rugs I received it, I changed my mind went another pattern. I had no problem exchange. Excellent customer service.
Did not receive confirmation of order I just ordered 2 runners this morning.
Ordering was very easy. The returns process is very easy we ordered large rugs with the matching runner so we only opened the runners to see if we liked the rug and did not have to deal with rewrapping the larger rugs if we needed to return. FedEx is a pain but their customer service dept is on point and excellent when FedEx tried to tell me my returned rug was being sent back to me their customer service dept let me know that was not the case. The rugs are affordable but great quality I will defiantly order from them again. I have already passed them along to friends and co workers we love our new rugs.
I had a question but had a hard time navigating the process. I wanted to know if the rug I purchased was available in a larger size.
Seamless, nice, easy to use. Good job rugs.com We will utilize in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members