business logo of Rugs.com

Rugs.comReviews 5,875

4.7
How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Illinois
1 review
0 helpful votes
Follow Roseanne S.
Unfollow Roseanne S.
Send Message
Share Review
Report Review

Nice selection!
April 6, 2025

So many to chose from, I wanted black/white I finally decided on one, it was hard to decide. Great sale, can't wait to receive my new rug!

Date of experience: March 11, 2025
Wisconsin
1 review
0 helpful votes
Follow Elizabeth L.
Unfollow Elizabeth L.
Send Message
Share Review
Report Review

Great sale. Slow site
April 6, 2025

The sales are fantastic. It's a company I've heard of being legit. I'll give my final verdict when I have the product.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
Follow Kristyn W.
Unfollow Kristyn W.
Send Message
Share Review
Report Review

Selection is incredible!
April 6, 2025

I have bought two rugs from Rugs.com and am super excited to get the third. Easy website to navigate and great prices.

Date of experience: March 6, 2025
Arizona
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Send Message
Share Review
Report Review

RV rug
March 15, 2025

Was pleased to find the exact size and colors I was looking for.i like that I could place the order through Amazon. Will write a review about rug when I get it.

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Send Message
Share Review
Report Review

A Creative Person's Dream Site
March 15, 2025

Lots of information so you know exactly what to expect. Site navigation is easier than any of the other sites I tried to use. Choices galore and tons of photos with reviews. I am purchasing several rugs for my newly remodeled home and am really hoping that these rugs will be high quality and perfect for my new beginning. So far I can say I'm impressed with the process of finding the perfect designs I was wanting. Didn't find anything as nice or as creative on any other searches and believe me I am on rug search overload. Can't wait for their arrival.

Date of experience: March 5, 2025
North Carolina
1 review
0 helpful votes
Follow Jean I.
Unfollow Jean I.
Send Message
Share Review
Report Review

Thanks
March 15, 2025

Always a good experience. I would like it to be a little easier to navigate around the site

Date of experience: March 5, 2025
Wisconsin
2 reviews
0 helpful votes
Follow Victoria H.
Unfollow Victoria H.
Send Message
Share Review
Report Review

Great rugs
March 14, 2025

Enjoyed previous orders and the new rugs patterns are beautiful this year.

Date of experience: March 4, 2025
Michigan
1 review
0 helpful votes
Follow Lynda P.
Unfollow Lynda P.
Send Message
Share Review
Report Review

Pay pal
March 14, 2025

I wanted to use PayPal but after trying 5 times i gave up.
Very disappointed

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
Follow Kim G.
Unfollow Kim G.
Send Message
Share Review
Report Review

Refreshing
March 14, 2025

Shopping experience seamless, no throwing in items that don't meet criteria that they're trying to push out the door. Multiple orders, always very pleased, loyal customer.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
Follow Kay B.
Unfollow Kay B.
Send Message
Share Review
Report Review

Shopping Fun!
March 14, 2025

Fun looking at all the different rugs. Happy to find the size I needed.
This is my first experience with Rugs.com
Keep up the good work.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
Follow Kathleen H.
Unfollow Kathleen H.
Send Message
Share Review
Report Review

Great online experience
March 14, 2025

Selection is great. Easy ordering. Easy checkout. Wonderful sale!

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
Follow Corinne C.
Unfollow Corinne C.
Send Message
Share Review
Report Review

New black and white rug
March 14, 2025

I'll let you know if my order was correct and timely. Don't know yet.

Date of experience: March 4, 2025
North Carolina
1 review
0 helpful votes
Follow Becky C.
Unfollow Becky C.
Send Message
Share Review
Report Review

Reorder
March 14, 2025

Second order of this pattern for a runner! Hoping I get a comparable runner.

Date of experience: March 4, 2025
Arizona
1 review
0 helpful votes
Follow Janice D.
Unfollow Janice D.
Send Message
Share Review
Report Review

Easy shopping
March 14, 2025

It was hard making my decision. But feeling confident I'm going to enjoy my choice. I hope🙂

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
Follow Sandi N.
Unfollow Sandi N.
Send Message
Share Review
Report Review

Always Easy
March 14, 2025

I was able to find a rug for my needs quickly. I have bought several rugs from rugs.com and have always been satisfied.

Date of experience: March 4, 2025
North Dakota
1 review
0 helpful votes
Follow Lois B.
Unfollow Lois B.
Send Message
Share Review
Report Review

New rugs for house
March 14, 2025

We have ordered several rugs from Rugs.com in the past few years and have always been satisfied with the coloring and the good construction of each one. I would recommend this company to friends and family.

Date of experience: March 4, 2025
South Carolina
1 review
0 helpful votes
Follow Andrea M.
Unfollow Andrea M.
Send Message
Share Review
Report Review

I Love Options
March 13, 2025

Rugs.com has millions of options to choose from. Setting up a filter simplifies this process & makes for a better experience (highly recommend you do so you don't feel overwhelmed).

Thanks! I had a get experience using your website. Until next time

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
Follow Sophia G.
Unfollow Sophia G.
Send Message
Share Review
Report Review

Leopard Print Rug
March 9, 2025

I loved that I could view the rug in my room. The website experience was great and connecting the payment directly to my bank information was great.

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Send Message
Share Review
Report Review

Rugs and pads
March 9, 2025

I think there was plenty of rugs to look at and plus plenty of sizes to choose from plus great prices! The only draw back for me was ordering pads for each rug. It would be better to list the rug pad size with the rug. I would have felt better knowing, at a glance, that I order the right size!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
Follow Carolyn C.
Unfollow Carolyn C.
Send Message
Share Review
Report Review

The selection on rugs.com is amazing. The online ordering process is very easy and I love the free shipping and free returns. Can't wait to receive my new rug!

Date of experience: February 27, 2025