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Rugs.comReviews 5,875

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Illinois
1 review
0 helpful votes
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Rugs.com
April 4, 2025

This isn't my first purchase with Rugs.com, I am very pleased with the quality of rugs I have gotten over the past 5 years. Thank you Rugs.com for delivering quality and price.

Date of experience: March 25, 2025
Ohio
1 review
0 helpful votes
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Easy to use
April 4, 2025

Was able to check out within a few minutes, nice selection of rugs

Date of experience: March 25, 2025
Virginia
1 review
0 helpful votes
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Easy to search, price is very fair, and the options are great. It took me 15 minutes to pick my favorite and place the order.

Date of experience: March 20, 2025
District of Columbia
1 review
0 helpful votes
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Outdoor rug
March 30, 2025

Very easy to place my order for my outdoor rug!
Will give a more complete review when my rug in recieved!

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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Outside porch rug.
March 30, 2025

I started around eleven today.It is now two thirty. So much to choose from. Good prices, too. I was sure I was going to order two rectangular rugs,BUT rugs. Com had a 4 by 4 round rug! Wow! It will pop with color at the top of my stairs. I am so so happy! Thank you very much. 😉

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Amazing and EZ interfacing
March 29, 2025

Shout out y'all making it very easy to order and all the different dimensions in rugs y'all have. I'll leave another survey when the rug actually comes in!

Date of experience: March 19, 2025
Alabama
1 review
0 helpful votes
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Happy Camper
March 29, 2025

Never disappointed always on time always what I see in the catalog. The only thing I have a problem with is the measurements I wish they could place a item against the measurements to give a more precise measurement

Date of experience: March 19, 2025
Kentucky
1 review
0 helpful votes
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Rug buying experience
March 29, 2025

Found a rug I liked and the site blocked me because I was moving too fast.? I eventually got back to the rug I liked and was allowed to purchase it.?

Date of experience: March 19, 2025
Michigan
1 review
0 helpful votes
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Rugs rugs rugs
May 28, 2025

A lot of choices and sizes. Reasonably priced. Don't understand the "faded, worn" look but it must sell well. I pray delivery doesn't take too.long. I will recommend to others.

Date of experience: March 18, 2025
Ohio
1 review
0 helpful votes
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Spring is here
March 30, 2025

Efficient Nice selection of outdoor rugs in multiple sizes
Answered questions in timely manner
Easy check out

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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Memories of Egypt
April 6, 2025

This beautiful indoor outdoor rug reminds me of when I went to Egypt and they were making rugs. I brought back one, but this was too big to bring back. I absolutely love it. I put it outdoors on my lanai my cats will love basking in the sun and I will love sun bathing on it 😊 thank you Rugs.com

Date of experience: March 18, 2025
North Carolina
1 review
0 helpful votes
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Easy to Shop!
April 6, 2025

Lots of choices on line. The capability to see the rug in my space is fantastic! Makes shopping on line better and easier than in store.

Date of experience: March 18, 2025
California
1 review
0 helpful votes
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Easy to shop and great prices
April 6, 2025

There were so many choices of rugs in colors and sizes. Most things were in stock. The sales prices were very affordable. I haven't gotten my rug yet, but I hope it's good quality!

Date of experience: March 13, 2025
Michigan
1 review
0 helpful votes
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Successfil
April 6, 2025

Good experience easy yo order. Anxious to receive my new rug!@@@@@@@@@@@@@@@@@@@@@@@@@@@@#########################$$$$$########################$$$$$$$$###$$$$€$$$$$$$#$#$$$$$$$$$$$$$$$$$$$$$$$$$###@@@@@@@@@###$$%%%%^^^^^^^%^

Date of experience: March 13, 2025
Ohio
1 review
0 helpful votes
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You web page makes shopping so easy. Easy to sort by shape, size and color. Pluse the see it in your room feature 🤯

Date of experience: March 13, 2025
Virginia
3 reviews
1 helpful vote
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Can't sign in with my password...make a new password...still can't sign in...not accepting my phone number (tried all 3 of them)...not receiving email for password...FINALLY get a text. ROYALLY frustrating.

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Quick and easy
April 6, 2025

This was a very smooth transaction. I found what I wanted in a less than a minute and went ahead and ordered it.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Great experience
April 6, 2025

Found the exact rug we wanted at a great price. Online chat was helpful, easy ordering process and wonderful return policy!

Date of experience: March 12, 2025
Arizona
1 review
0 helpful votes
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I love shopping here...
April 6, 2025

This is the 5th rug I think that I have bought here. The quality of the rugs seems very high, I love one of the rugs extravagantly! This website is very easy to use. I am an elderly and I actually figured out how to see the rug in my room! Prices right now are great.

Date of experience: March 12, 2025
Utah
1 review
0 helpful votes
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I have ordered rugs before from rug.com and have always been pleased without the rugs that I have ordered in the past

Date of experience: March 11, 2025