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Rugs.comReviews 5,875

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Cyprus
1 review
0 helpful votes
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Sort-ability
April 16, 2025

Lots of ways to sort and filter the products so you find what you need more quickly. Also you don't fall in love with something you can't afford if you sort by price.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Love your rugs and sale prices
April 16, 2025

I have purchased rugs from you before, I'm very pleased with all of my purchases of your products, I especially like it when you have a great sale going on!

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
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Ease of Ordering
April 15, 2025

The website was very easy to navigate. I appreciate how I could put several things in the waking compare the items before I made a purchase.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Quality Service
April 15, 2025

The ease of searching, selection and the ease of checking out. Along with the quality of their products (rugs and pads).

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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Website easy
April 15, 2025

Nice to pick a rug and be able to see in actual room. However the reviews I looked at never matched the room I was considering to purchase

Date of experience: April 5, 2025
Virginia
2 reviews
0 helpful votes
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Excellent rugs,
April 15, 2025

Great variety of colors and sizes. These rugs are durable and are true to the websites colors and measurements.

Date of experience: April 5, 2025
Indiana
1 review
0 helpful votes
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Great experience.
April 14, 2025

Ordering is easy and quick. Have ordered several times and have always had great experience.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Very satisfy
April 14, 2025

Very easy going transaction will make more purchases.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Easy yo order
April 14, 2025

Found just what I wanted. Love it. Beautiful colors.

Date of experience: April 4, 2025
Kentucky
1 review
0 helpful votes
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Gasp
April 14, 2025

Beautiful rugs. Daughter and I had fun scrolling and choosing a rug for her dorm!

Date of experience: April 4, 2025
Oregon
1 review
0 helpful votes
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Ranch Home Rugs
April 14, 2025

Easy purchase process and fair prices. Look forward to receiving my rugs. Thank you!

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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Rug purchase
April 14, 2025

Well pleased with entire online experience. I would highly recommend this site to any potential buyer.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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I wanted a particular size, but received all sizes which took too much of my time

The rug is half price which i am happy about.
Also free shipping & 1 day delivery

Date of experience: April 4, 2025
Idaho
1 review
0 helpful votes
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Great
April 14, 2025

Ordering the rug was easy and the amount of rugs to choose from was awesome.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Area rugs
April 14, 2025

Easy to find and a lot of available options and sizes

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Phone number
April 14, 2025

I had an issue with my phone number in order to process my order. Called the 800# and it was corrected very quickly. I believe it was Rick that helped me. Pleasant experience. I have ordered from them before and with dogs, these carpets are holding up very well and the price is decent. Thank you. Monica

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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The Perfect Rug
April 14, 2025

I have been searching for the perfect round rug to go under my dining room table. Finding the right size and color combination proved to be difficult until a Rugs. Com ad showed up on my Facebook feed. And within minutes I found exactly what I need…and at a fantastic price!

Date of experience: April 4, 2025
North Dakota
1 review
0 helpful votes
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Great prices
April 13, 2025

Great rug selection. Great prices. Hopefully I get these rugs quickly. Easy check out.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Great choices -- as always
April 13, 2025

This is my fourth purchase in the past 10ish years -- always a good product, good service, good return experience -- just all good!

Date of experience: April 3, 2025
South Carolina
1 review
0 helpful votes
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Satified
April 13, 2025

Got the information that I needed/requested to make a decision about the rug that I wanted in less than an hour. I spent 2 1/2 hours on another site that kept disappearing or shutting down. Thank you for the selections and sale price

Date of experience: April 3, 2025