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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Great website and wonderful deals. The rugs are always exactly how described on the website.
The selection of patterns, sizes and shapes was phenomenal. The promise of easy and not costly returns increased my purchasing confidence. Now to see if the product and service quality is as promised.
V good... v prompt good quick and to the point. Thnku v much
Your website is very easy to navigate and I really enjoyed being able to place the rug in my own room. Can't wait to see my new rug!
Yeah, ok. You got a large rug at the store.
Can't fit in my 21 cu ft. Car. So I rope it to the top. It's also pretty heavy. It's a no brainer for me. Plus very nice selection,
Unbeatable prices too!
Pleasant with tons of options, although, I was looking for a very specific selection of rugs, I was entertained by the many options and colors the site offers.
Site navigation is superior and nimble and it was easy to find exactly what I wanted without having to go through badly filtered stuff. Other sites were clunky and slow. Also, great selection.
I had no place to enter a promo code and no help from the customer service bot.
I went looking on Menard's website for an outdoor rug and was sent to Rugs.com. You have a great selection and prices. Your site was easy to use and I bought 2 rugs! We definitely will be returning!
First time buyer…so I'll give a more informative view when I receive my rug.
It was exactly the size I needed.
The buying and checkout was easy!
Can't wait to receive it!
Like the product and the shopping experience. Would prefer not to use FedEx Ground but rather UPS. Had several bad experiences with FedEx Ground, loosing product, delivery driver doing damage to our property and then not taking care of the damage. Just not a good experience.
Looking for Jute rugs for screened in porch. Found runner and 8x10 to meet my needs
I appreciated the ease with which I was able to find my ideal item and purchase it quickly.
Quick to find options and easy to order and we are return customers
Pretty easy to order!
Purchased rugs for my bedroom before and still very pleased with them!
Looking forward to receive this foe my deck!
I found exactly what I have been looking for 4 years. Easy to order and G pay made it fast.
I should have started here first instead of other stores. The prices are excellent especially during their sales.
Easy, user friendly site, great prices, quick shipping, and nice rugs! This is my second time ordering from them (last time was 3-4 years ago).
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members