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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Very easy to find the color and design to fit my family room.
Ordered my rug & it came the next day! Excellent minimal packaging!
Love the feature that allows you to see the rug in your home.
Not color as advertised. Will supply photo if allowed I am very disappointed as the beige looks dirty against white paint.
Very pleased with this rug! I was looking for something that wasn't stark white, but not ivory. It's the perfect soft white for my white bedding and looks great with my black bedroom walls. I bought padding for underneath. The shag gives texture and softens the room. Very pleased!
I was very concerned to purchase on line for many reasons. Quality of product, inaccurate color descriptions and shipping cost. Rugs.com has made me a customer for life.
Easy ordering, fast delivery. No shipping or return fees and fast customer service available.
I bought 2 rugs. I love them. They were exactly as described and came in 2 days!
Unfortunately one of them was to small for the area. I contacted them to start the return and was taken care of immediately.
I will never shop anywhere else
Like the rug and fast shipping but I didn't receive any delivery notice and no knock at my door to let me know it was outside my apartment door where anyone could've taken it. I expected text and email notices and a way to track the delivery.
My only complaint is that there are so many beautiful rugs to choose from, it was hard to decide which one to buy. I'm looking forward to seeing it on my floor so that I can see if I made the right choice.
Rugs are very good material and much bigger then the pictures online
This rug is perfect
The size is perfect
Looks great!
Finally, a website that was honest in its advertising. It was easy to navigate and when I found "my rug", there were no hidden fees or any bs to deal with. 10/10 would make another purchase and recommend.
Easy and reliable shopping experience. Many choices of styles and sizes. Prices are reasonable. Fast and efficient shipping.
I didn't think the colors would be so vibrant. While very pretty, the rug seemed to end up the focal point in the living room. If only the colors had been so vibrant I would've kept it. Now I have to figure out how to return it.
Good delivery, beautiful product! Thank you for this quality rug at a very reasonable price.
Having placed my order, was delighted to see its delivery so quickly! The rug is larger than expected (GREAT!) and for the price is really lovely and of very good quality. Very happy with this purchase and will definitely order again!
Look style and quality of the rug is excellent. It's absolutely beautiful. I love it. I can't wait for my other one to come on Friday.
Easy to explore rugs. Prices are competitive. Website is easy to navigate. Delivery is prompt. Enjoy shopping on this site.
I enjoyed browsingthe variety and chose 2
5 x 8 rugs which were delivered in a few days.
They look nice, no pet problems so far!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members