business logo of Rugs.com

Rugs.comReviews 5,962

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kim P.
Unfollow Kim P.
Share Review
Report Review

Excellent
November 30, 2023

Found just the rug we were looking for! Loved being able to see how it would look in our dining room!

Date of experience: November 30, 2023
Arkansas
1 review
0 helpful votes
Follow Carlos S.
Unfollow Carlos S.
Share Review
Report Review

Rugs
November 29, 2023

Great¡!@@@@@@@@@@!##@×@@##$$!#%_<%$##÷//$÷/^<>[*#%#÷$$

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

Seamless shopping
November 29, 2023

The shopping experience was easy. Seamless really. My rug has not arrived so I cannot justify a full 5 star rating..

Date of experience: November 29, 2023
Arizona
1 review
0 helpful votes
Follow Cecelia U.
Unfollow Cecelia U.
Share Review
Report Review

Noble Rug
November 29, 2023

The rug met my expectations. Deliver came when they said.

Date of experience: November 29, 2023
Minnesota
2 reviews
0 helpful votes
Follow Mary O.
Unfollow Mary O.
Share Review
Report Review

Excellent!
November 29, 2023

Website was easy to maneuver and place an order. Price was not terrible. If it arrives like it said it would then the wait time for delivery is not at all.

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
Follow Natalie M.
Unfollow Natalie M.
Share Review
Report Review

Easy to find
November 29, 2023

I needed a specific odd size rug and it was easy to search.

Date of experience: November 29, 2023
Alabama
1 review
0 helpful votes
Follow Gina R.
Unfollow Gina R.
Share Review
Report Review

Beautiful!
November 29, 2023

The rug arrived earlier than expected and is perfect!

Date of experience: November 29, 2023
Alabama
1 review
0 helpful votes
Follow Suzannah V.
Unfollow Suzannah V.
Share Review
Report Review

Lovely
November 29, 2023

Love the rug and all the muted colors. It looks perfect in our living room. The mat I purchased was a little larger but I can trim to fit.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
Follow Kathryn F.
Unfollow Kathryn F.
Share Review
Report Review

Beautiful rugs
November 29, 2023

I was a little apprehensive about ordering a rug online that I couldn't even see but I was so amazed at the quality and I got it on the black Friday special so I'm very happy with my purchase I would buy from you again

Date of experience: November 29, 2023
Idaho
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Excellent
November 29, 2023

Great review of products, easy process of purchase.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
Follow Cookie F.
Unfollow Cookie F.
Share Review
Report Review

Beautiful Rug
November 29, 2023

The rug is perfect for my room. It arrived within 3 days of ordering. I love it.

Date of experience: November 29, 2023
Massachusetts
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

So easy!
November 29, 2023

There was an amazing variety of colors and styles to look at in almost any size. Being able to take a picture of our room and see the rug in it made it so easy to know if that was the rug I wanted!

Date of experience: November 29, 2023
South Carolina
1 review
0 helpful votes
Follow Taylor H.
Unfollow Taylor H.
Share Review
Report Review

Fast shipping and good quality!
November 28, 2023

My rug arrived 3 days after ordering it and it's perfect.

Date of experience: November 28, 2023
Texas
1 review
0 helpful votes
Follow Cennie C.
Unfollow Cennie C.
Share Review
Report Review

Nice rugs.
November 28, 2023

Good prices. I like the discount offered on multiple items.

Date of experience: November 28, 2023
Florida
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Awesome rug!
November 28, 2023

We could not be happier. Everything beat expectations.condition, color, smell, workmanship, packaging!

Date of experience: November 28, 2023
Texas
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

Continually satisified!
November 28, 2023

This is my 4th rug from Rugs.com! It's always great quality for the price. Will definitely return for a 5th.

Date of experience: November 28, 2023
Illinois
1 review
0 helpful votes
Follow Molly L.
Unfollow Molly L.
Share Review
Report Review

I love rugs.com!
November 28, 2023

Rugs.com is very user friendly & always has a great selection of beautiful rugs to choose from. I've ordered from them a couple times now & been satisfied with each experience.

Date of experience: November 28, 2023
Connecticut
2 reviews
0 helpful votes
Follow Gwen D.
Unfollow Gwen D.
Share Review
Report Review

Lovely farmhouse rug.
November 27, 2023

The ordering was easy and our beautiful woven rug and pad arrived in just a few days. It is now making the living room look cozy, even when there is no fire in the fireplace.

Date of experience: November 27, 2023
Pennsylvania
1 review
0 helpful votes
Follow Fi Z.
Unfollow Fi Z.
Share Review
Report Review

Nice rug but arrived damp
December 22, 2023

Arrived home to find the rug had been left at my door step in the rain. No one rang the door bell so that I knew the item had been delivered. The rug was slightly damp, just hoping it doesn't have a smell with it. Nice rug and design, just the delivery sucked.

Date of experience: November 27, 2023
New York
1 review
0 helpful votes
Follow steve C.
Unfollow steve C.
Share Review
Report Review

Nice selection but...
November 27, 2023

Prices were great, checkout was easy. Coupons certainly helped in decision. One thing. I received the confirmation of my order, but heard nothing else. After 4 days i would think i would hear an update, or estimated time of delivery. Received nothing except confirmation once order was placed. No tracking transaction. Nothing. I would like to be kept in the know of the process...

Date of experience: November 27, 2023