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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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One rug turned out not to be exactly what I wanted, however return and credit was a breeze. The second rug is perfect. 100% what I was looking for.
Affordable pricing and delivered promptly.
Purchased an area rug and a hallway runner rug. Great price, fast deliver and nice quality! Love my rugs!
I was looking for a rug to pull in colors/style from my mid-century modern decor, and this was it! Great quality; SUPER-FAST shipping (arrived in 3 days!); and I ended up getting it for $85 with sales/discounts! I will be ordering from Rugs.com again.
This is the second rug I've bought from Rugs.com. Both times I found their website easy to maneuver, prices are wonderful, and rugs are top quality. They deliver in a timely manner as well.
Husband saw this rug online wanted me to order it I was a little bit hesitant but I ordered it came within about a week and a half beautiful rug. Love it.
It was well packaged a little lighter than I expected but beautiful nonetheless.
Very kind and thoughtful… professional…Cared about my concerns… knowledgeable
The rug arrived ahead of the schedule time. Which was alright, although we were not ready to put in place. Furniture to move and cleaning I wanted to be done before placing it. I will say the color was a bit brighter than the add showed. We are OK with it, just a matter of getting used to a darker and brighter experience. I am not going to send it back because it is livelier than the pictures.
Very happy with delivery and ordering service, but when rugs arrived, the smelled damp and musty, I have them down on my floor a week now and I've noticed one corner is already fraying!
A wonderful selection of rugs... looking forward to receiving my order of 3 rugs.
They have a variety of rugs to choose from, check out was easy. Can't wait to get it.
I loved the "see it in my room" feature! With a wide variety of rugs to choose from, this visualization tool helped immensely. We didn't have to "imagine" because we could see how colors, patterns, shapes and sizes compliment various furnishings and wood tones. Buy with confidence!
Each rug is described well& pictured along w/ customer reviews& check out is very easy.
The rug fit perfectly and shipped so quickly! Looking forward to ordering again from rugs.com
I had a great experience-quick service- great quality product
The carpet is absolutely beautiful! It has a nice thick pile. It was definitely worth the purchase!
The riug is beautiful in my foyer. I love that I was able to see the rug in the foyer prior to purchasing it. I received the rug very quickly and it was wrapped securely so protected. The shipping was free so that was an added bonus. Great shopping experience!
Well they have a great selection to choose from. I receive the rugs within a couple of days and they are beautiful and well wrapped so they do not get damaged in transport. I always order from them.
We are so pleased with this rug. It was a good size, colorful, felt good underfoot and didn't break the bank.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members