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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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In picking out rugs for a new home, we found the best selection, great colors and great prices. Something for all our needs. Wish there were some suggestions for laying out the pad wrinkle free, and the rugs to get flat.
So many colors and sizes to choose from at a great price
I got two matching rugs. I unpacked one and unrolled it on my bedroom floor, that's when I saw that it was wet/damp and had stains on the back. I tried attaching the photo, don't know if it worked. Definitely wet/damp and hope that's not mold. Very hard to unroll like it was stuck together.
I just unpacked the other rug. It's a matching rug but was packed a little differently with these green shower cap things on each end. It is not wet. Also unrolled a LOT easier. Wasn't stuck together.
Found a Rug that I liked, it was on sale and shipping was free. Can't get much easier than that.
Easy to buy and recommended by my daughter to use this site
Have loved all the rugs (9). My last order of several sizes of a particular rug, came with a slightly different color and texture due to changes at factory. Cristian worked tirelessly to help me find the correct, discontinued version. I was so grateful!
The ease at which I was able to order my rug; the ability to pay through Amazon for the rug and the speed in which I received my rug was exceptional. This all happened within a weeks time.
Then, the rug! Beautiful and everything advertised about it.
I will definitely buy from this company again. Thanks for renewing my faith in great Customer Service.
I love my rug and I love rugs.com. Their inventory and customer service are top shelf. Rug arrived in perfect condition and in a very timely manner. Could not be happier. Thank you
Bought a large colorful rug along with a runner to match. Absolutely love them! Colors are so bright. They definitely brighten my living area up! Love ordering from Rugs.com!
Unfortunately, I ordered the wrong size and had to return the runner. They quickly sent me a return label and I hope will refund my money as quickly. I purchased another one in the size I needed. The rugs are so beautiful and quality made. You won't be disappointed.
This rug is a beautiful shade of blue that enhances my room. Great value and quality!
Site is easy to navigate. Prices are fair. Delivery times are good.
Arrived within 3 days after ordering, fast shipping. Have not yet put it under rug.
Easy Shopping! Great Value! The rugs I purchased last year still look good. I have 2 indoor dogs we are hard on our furniture & flooring.
The site is easy to navigate. So many choices! Greatly appreciate the filter choices to narrow down to what I was looking for.
Looking for a rug at a great price. Colors & size matter. Read reviews & decided to buy. Thanks for the service. Ruth
We love our rugs. In addition to being very high quality products, the website, ordering process and delivery were all satisfactory. I will continue to shop on rugs.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members