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Rugs.comReviews 5,961

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Beautiful, well priced, sturdy rugs.
February 1, 2024

Over the years I've purchased several outdoor rugs. Each one has stood the test of time. There are several outside living areas all around my house, and each one has a beautiful outdoor rug from this site.
My recently ordered rug was not a good size for the area in which I wanted it. It did, however, work in my dining room.
The colors are vibrant and add interest to the lovely room. I never would have considered an outdoor rug for my dining room, but it looks great; certainly not as inexpensive as it was.

Date of experience: February 1, 2024
Michigan
1 review
0 helpful votes
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Nice looking runner
January 31, 2024

Order and delivery were easy and fast. Great, vivid colors. Website says I ordered a washable rug but cleaning instructions do not. Will be very dissatisfied if doesn't come out of washer like new. No false advertising to make a sale, please!

Date of experience: January 31, 2024
Kentucky
1 review
0 helpful votes
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Totally Flawless
January 31, 2024

Everything from the ordering process to receiving the rug was flawless. The rug is beautiful. Even better than I expected for such a wonderful price. Will order from this company again.

Date of experience: January 31, 2024
Ohio
1 review
0 helpful votes
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Love it
January 31, 2024

Beautiful colors. Nice fabric. Timely delivery. Will purchase from you again

Date of experience: January 31, 2024
Florida
1 review
0 helpful votes
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Great rug
January 31, 2024

Good quality rug, shipped in rolled position and wrapped secure.
Great experience

Date of experience: January 31, 2024
Florida
1 review
0 helpful votes
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Great value and fast delivery
January 31, 2024

Ordered two rugs and one pad and received them in just a few days. Two shipments with no damage to either one. They look great and I'm very pleased with my order.

Date of experience: January 31, 2024
Kansas
1 review
0 helpful votes
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Second time and love it
January 31, 2024

Great prices and quality product. I just got my second rug from rugs.com and it is a beautiful turquoise color. I have owned one for years now without any issues. Great quality for the price I paid!

Date of experience: January 31, 2024
Oklahoma
2 reviews
0 helpful votes
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Nice exprience
January 31, 2024

The rug I ordered was delivered within 3 days. The quality of the rug, for the price paid, made it a real value.

Date of experience: January 31, 2024
Ohio
1 review
0 helpful votes
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Good
January 30, 2024

Doing payment was easy. Also so many choices to make.

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Easy
January 30, 2024

It was easy to order and rugs came very quickly. I haven't placed them yet but I'm sure they will work well.

Date of experience: January 30, 2024
Idaho
1 review
0 helpful votes
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Perfect
January 30, 2024

Found exactly what I wanted---great price, perfect colors, right size, & free shipping.

Date of experience: January 30, 2024
New York
1 review
0 helpful votes
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Good online order
January 30, 2024

Found a nice looking rug at a great price on rugs.com. Check out was a bit confusing.

Date of experience: January 30, 2024
North Carolina
3 reviews
0 helpful votes
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Rugs, Rugs, Rugs!
January 30, 2024

I don't care what you are looking for in a rug, you will find it at Rugs.com! Any style, color, size or price. Great quality and fast delivery!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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I found exactly what I wanted very quickly. The range of rug shapes and sizes available is much appreciated, too.

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Easy
January 30, 2024

Great choices of rugs. Appreciate being able to use my phone to see carpet in my space.

Date of experience: January 30, 2024
Minnesota
1 review
0 helpful votes
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Rug is to small for where I want it!
January 30, 2024

I have to return and order something else. Thank you!

Date of experience: January 30, 2024
Maryland
1 review
0 helpful votes
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Nice!
January 30, 2024

I've been looking for those type of rug's for a long time I can't wait to see them in person.

Date of experience: January 30, 2024
North Carolina
1 review
0 helpful votes
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Great!
January 30, 2024

Easy checkout. Good prices.
Looking forward to delivery.

Date of experience: January 30, 2024
Arizona
1 review
1 helpful vote
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They are just okay
February 6, 2024

The rugs are very thin. Design is same as pictured but lack wow factor. The threads have started coming out in a week after vaccuming. Not worth $$$.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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Beautiful rug!
January 29, 2024

Fast easy ordering. The rug was here in 2 days! It is beautiful and the color is perfect

Date of experience: January 29, 2024