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Rugs.comReviews 5,961

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Georgia
1 review
0 helpful votes
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Very Pleased
February 4, 2024

Carpet came quickly, well wrapped with caps on the ends to prevent damage. Looks great!

Date of experience: February 4, 2024
Wisconsin
1 review
0 helpful votes
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Great rug
February 4, 2024

Very helpful answering questions. Shipping time was great. We really like our carpet

Date of experience: February 4, 2024
South Carolina
1 review
0 helpful votes
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New runner
February 4, 2024

Colors are as expected. Have 4 other different area rugs and happy with all.

Date of experience: February 4, 2024
Indiana
1 review
0 helpful votes
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Round beige rug
February 4, 2024

Good service quick delivery pleased with rug would purchase from them again colors in rug really pretty

Date of experience: February 4, 2024
Michigan
1 review
0 helpful votes
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Love my rug
February 3, 2024

Came really fast. Color is great. Material will stand up when my dog loves to lay on it

Date of experience: February 3, 2024
Washington
1 review
0 helpful votes
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All mice rugs
February 3, 2024

I have ordered 3 rugs. All were accurate in description and colors. They arrived quickly and I am please with all of them!

Date of experience: February 3, 2024
Texas
1 review
0 helpful votes
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Picky shopper
February 3, 2024

Took me forever to decide on a rug and I haven't gotten it yet but think I'm gonna love it. My favorite part is the "see it in my room" feature. It's not exact colors but close.

Date of experience: February 3, 2024
New Jersey
1 review
0 helpful votes
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Fast shipping!
February 3, 2024

Love both of the rugs and they came quickly. It was easy to browse the site and I can't wait to order more rugs.

Date of experience: February 3, 2024
Colorado
1 review
0 helpful votes
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Easy to find
February 3, 2024

The filters are a great help in narrowing down the choices.

Date of experience: February 3, 2024
Florida
1 review
0 helpful votes
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Fast service, quality product
February 3, 2024

Our rugs arrived in two days even with free shipping! Great quality and colors were true to the photos. Very satisfied.

Date of experience: February 3, 2024
North Carolina
1 review
0 helpful votes
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Love my Rugs.com rugs
February 3, 2024

Initially, I purchased a 5x5 Blue Nostalgia with a performance pad for my kitchen which has hardwood floors. I love cooking and after a week of this rug on the floor, and me walking on it, I fell in love with it. I expected it to have a vintage appearance which all I have purchased do. Next, I ordered a 7x10 for my dining room the two 2x3 for my door entries. It has brought a new vibe to my decor. Bright with happiness. I am satisfied and a happy camper.

Date of experience: February 3, 2024
California
1 review
0 helpful votes
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Decent for the price
February 9, 2024

The rug will suffice although the color is not what the picture displays. It's like a pink not beige.

Date of experience: February 2, 2024
Oklahoma
1 review
0 helpful votes
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The go to place for us.
February 2, 2024

Delivered on time, great value and quality. Have previously purchased rugs, and will be the first place, I will go to if we need additional rugs.

Date of experience: February 2, 2024
Idaho
1 review
0 helpful votes
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Comment
February 2, 2024

It was very easy to find the rugs I wanted. I was a bit apprehensive about ordering these online as before ordering I did get scammed.

Date of experience: February 2, 2024
New York
1 review
0 helpful votes
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Best rugs ever!
February 1, 2024

After my mother passed away, I was charged with cleaning and updating her house. I discovered Rugs.com on Facebook and found the styles, quality, and prices extremely attractive. I ordered, loved what I got, and ordered again! 5 rugs later, I can tell you that each is unique and special. I only wish I had ordered them all at once to get an even better deal!

Date of experience: February 1, 2024
North Carolina
1 review
0 helpful votes
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Im into floor coverings and order rugs often! My dogs live on them and truly love the thick performance pads underneath.
It's become a hobby of mine to find affordable and good looking rugs here on this website.

Date of experience: February 1, 2024
Michigan
1 review
0 helpful votes
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Great customer service
February 1, 2024

Site is easy to navigate. I had a problem inputting my payment method and called customer service. Friendly reps that went the extra mile.

Date of experience: February 1, 2024
North Carolina
1 review
0 helpful votes
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Lola Collection
February 1, 2024

Bought 2 so far! Nice colors although I thought the yellow would be brighter. Lower pile than anticipated. I like them nonetheless. I think they will wear good and will be easy to clean.

Date of experience: February 1, 2024
Pennsylvania
1 review
0 helpful votes
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I'll be back
February 1, 2024

Nice rugs look good with my flooring and very reasonably priced

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Easy to order, quick shipping
February 1, 2024

Ordering was made easy, and shipping was so quick!

Date of experience: February 1, 2024