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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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The site was easily browsed. Add several to the cart and then compare and select. Very good.
I just bought this rug so I have not received it yet to give a comment on quality of the rug. BUT shopping and buying the rug was very easy not complicated at all
Very helpful and friendly. I would recommend shopping at this store to my friends. I would return again when the need occurs.
This is my 4th Rug with Rugs.com and there wonderful. Easy returns need be, a little cheaper than the competitors out there. Definitely will purchase again.
Easy to navigate, user friendly😊. Hope this runner is as beautiful in person as presented on site.
Happy with prior purchase. Ready for new rug. Lots to choose from.
Great variation of sizes and colors and styles…also the virtual view in the room is a useful feature and its pretty accurate
ALL the "Chateau" area 'rugs & runners', I purchased are fabulous! They are everything I hoped for! So happy I purchased these rugs on your site, Rugs.com. The quality, color & price are so affordable and uncomparable to that of most manufacturers. All & all these 'rugs' are great! I LOVE my purchase!
The rugs look like I expected. Great shopping experience.
I received my rug today and was pleasantly surprised! The overall tone of the rug is colorful without being garish, and it really livens up my living space.
Loved it. I'm looking for another rug for my bedroom. We live in a older home. So we try to find something to When you are using a rug it changes the ambiance in the whole room.
Ordered two rugs and they both were delivered on time. The one rug I ordered though came delivered completely unwrapped, just the folded rug with a small bit of plastic at the bottom. Not sure if this was FedEx's fault or Rugs.com because the plastic was VERY flimsy and unlikely to protect a 10x14 rug! Thank goodness the weather was good and the rug didn't get rained or snowed on! But it sure made it really hard to get into the house!
Due to having 2 paisley type chairs only a solid rug was an option. Voila a long came this jute with some white. Immediately sold me! Still have a little coastal vibe but set off my antique pieces great.
Very easy to order what you want. Shipping of the item was done very quickly.
We noticed right away they were very good quality. We will have these for many many years!
The rugs are beautiful and well made. They compliment any decor and are comfortable for people or pets. Arrived promptly and well packaged.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members