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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Ordered my rugs on Tuesday and received them on Wednesday. Excellent price and exactly what I was looking to purchase. 10/10 would purchase from rugs.com again.
I was very impressed with the ease to order my rug and when I decided I should have ordered the rug pad after my order for my rug, it was so easy to call your Customer Assistance and ordered it with a very friendly and helpful young lady by the name of Mary Grace. She answered all my questions very quickly and efficiently and took my additional order for the rug pad. This was not the first time I ordered from your company. I had ordered another rug a few years ago. Each time it was a very pleasant experience.
Normal size rugs will not fit in my kitchen. Rugs.com was the only store I found online that had many rugs in hard to find sizes. I chose one in the right size that I thought I would like. It was delivered in a few days, and the picture online does not do it justice. The rug is simply stunning! The blues in particular match my backsplash, and the rust and various shades of beige manage to be vibrant when the overall look and feel of the rug is light and bright. It compliments my white cabinets. I just love it!
Very difficult to create an account. I gave up and checked out as a guest. That was easy.
Love my area rugs. They definitely meet my expectations and look great in their different spots. Very durable. Cat scratch friendly…although I discourage this activity.
I have received 3 rugs all at different intervals. Two were returned with ease because what we thought would look good did not. The rugs were nice bit did not match our decor. The third we liked and are keeping. The shopping, the shipping time, packaging, and the returns were excellent!
I have purchased twice from rugs.com now and have had a great experience each time. Quick and easy service, a great deal, and my rug always arrives quicker than anticipated.
It really is beautiful. Love all the colors and flowers. It is thick and great on my bare feet. Still off-gassing but i know that will go away. Ends still curling and i have heavy stuff on them. My dog loves it
So easy to shop. Large selection of colors and sizes.
3 X 18 foot hall runner exactly as described. Good carpet at a good price. Arrived promptly in good shape.
Easy to make the purchase. Huge selection. One other rug dealer website allowed me to upload a photo of the room I wanted the rug in and place the rug in the photo. That really helped me eliminate some of my choices and feel comfortable with purchasing such a large item on line. If your could add that feature, that would me nice. Your prices were better than theirs too.
Great selection and pricing. Especially sizes. Rugs.com offered a variety of options
The process of ordering is easy! I was able to understand and follow the directions. I have bought rugs from your company before and your rugs are awesome. They are very good quality and beautiful 😍
The delivery is also timely.
Found what I was looking for right away. Ordering was easy.
Easy to use, streamline! If the rug is as I hope I would buy again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members