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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The bracelets are much smaller and thinner in reality than shown on web pictures.
These aren't worth what I paid for but are a good temporary replacement for the pair I lost until I find a more substantial pair. They are a little tough to get the posts through my ears as they are shorter than they should be. I like them enough that I'm keeping them even thought you offered a generous return policy.
Love the ring but it's too big so I am sending it back to exchange for smaller size
Products arrived quickly and both were in good working order. I should have paid more attention to the dimensions of one of the pendants - I'm returning because I just wish it was bigger despite the pretty design.
Always great options with Ross Simons!
The CZs are very pretty, but the posts are so delicate and the backs are very small. Felt like they were made for a child.
So easy to find what I'm looking for!
Many compliments on my earrings.
I'm sure I will be making more purchases in the future.
I just enjoyed looking through the lovely pieces.
Everything arrived in perfect condition and wrapped with care. I love my new earrings and the necklace clasp converters were the solution I needed for a few necklaces.
The earrings arrived and are so small you can't even tell what they are!
My experience was fine, and I didn't have to wait too long to receive my bracelet.
Be sure took at it a few times before ordering. I felt the chain was thinner than I had expected. But... it made a nice little gift for my sister!
Just the right size to make a statement without being too large or flashy. Classic knots I will wear often.
I'm so happy with the darling jade bee earrings. They're exactly what I had in mind, the price was fair & the delivery was quick. So happy
I ordered an Eiffel Tower charm for my bracelet. It fit perfectly and is a welcome addition to my other travel charms!
I felt bad for the customer service person they sounded tired and sick
Beautiful ring but the wrong size was sent. I've returned the ring and am awaiting the ring in the correct size.
Item purchased online in the wrong size can be returned for exchange. Returns are easy to set up online or you may contact us at 1-800-521-7677 to request a return for exchange. Private message sent.
Ordered wrong size wring and had applied one time discount. Sales Rep corrected my error and honored the discount on the new order.
Ou show the em looking much larger than it is in reality. A total waste of time and cost me postage to return. Not a good way to generate customer satisfaction.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry to hear the earrings did not meet your expectations. To make shopping from home easier we include the measurements of our jewelry under product details. In addition, we show the items on our model for the best representation of the size. Returns are easy to set up online. Private message sent.