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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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Ohio
1 review
0 helpful votes
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Great little bracelet
June 27, 2025
Updated review

Easy to order and quick delivery, too. Just exactly what I wanted.

Date of experience: June 17, 2025

Website is easy to navigate and the prices are always...
June 17, 2025
Previous review

Website is easy to navigate and the prices are always great...

Date of experience: June 7, 2025
New York
1 review
0 helpful votes
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Cable and paper clip bracelet
June 27, 2025

I ordered a bracelet and 2 days later BEFORE it had even shipped I got an email that it was on sale! Of course it was too late to cancel and reorder.

Date of experience: June 9, 2025
Massachusetts
1 review
0 helpful votes
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Great pieces and prices
June 27, 2025

Love Ross Simon's quality and service. I have many pieces from them. Love to shop with them

Date of experience: June 17, 2025
Tennessee
1 review
0 helpful votes
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Very thin & fragile chain. The gemstones are tiny. I wish they were larger.

Date of experience: June 17, 2025
New Jersey
1 review
0 helpful votes
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ABSOLUTELY BEAUTIFUL
June 27, 2025

This is such a gorgeous bracelet and more beautiful than I expected. I happened to order a larger size than I should have as there is a slight chance that it could slip off my wrist, but I didn't want to return it. So I now wear a slimmer bracelet with this one and I intertwine them together. Works beautifully.

Date of experience: June 17, 2025
Tennessee
1 review
0 helpful votes
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Need a return label
June 27, 2025

I just rec'd the original order and need a label to return it to you.

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
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Too thin
June 26, 2025

I tried it on and the moment I took the ring off, The gold bent.

Date of experience: June 16, 2025
Missouri
1 review
0 helpful votes
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Bev
June 26, 2025
Updated review

This was a gift for my daughter and she can't stop wearing it. I have to send the information to her coworkers because they also want to order something from you. Seeing my daughter fall in love with it just makes my heart melt so I thank you.

Date of experience: June 16, 2025

Fast and easy
June 16, 2025
Previous review

Fast and easy

Date of experience: June 6, 2025
West Virginia
1 review
0 helpful votes
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Nice gift
June 26, 2025

I purchased all three items as a birthday gift for my wife which is still a few weeks away and I'm sure she will love them as she really likes all your jewelry.collection so currently I am in good standing with her.

Date of experience: June 16, 2025
Minnesota
3 reviews
3 helpful votes
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Love it
June 26, 2025
Updated review

It is simple, it is beautiful, it was affordable, and now it is mine

Date of experience: June 16, 2025

It was ok, glad you had these Amber earrings for my...
December 19, 2024
Previous review

It was ok, glad you had these Amber earrings for my Granddaughter, they are perfect

Date of experience: December 9, 2024
Mississippi
1 review
0 helpful votes
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Love the earrings & ring. Looks very high quality.
June 26, 2025
Updated review

Earrings & ring are beautiful. Very high quality looking. Highly recommend.

Date of experience: June 16, 2025

Only thing I couldn't find was flat earring back to...
June 16, 2025
Previous review

Only thing I couldn't find was flat earring back to add to my order. Would have liked to purchase the snacks for my earring order.

Date of experience: June 6, 2025
Ohio
1 review
1 helpful vote
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Magnetic Jewelry Fasteners
June 26, 2025

Like so many others, I suffer from arthritis and am no longer able to fasten my own jewelry. I found these magnetic fasteners online and ordered 2 sets. They're GREAT! The magnets are strong and will hold securely. They arrived quickly and were even packaged nicely. I'm VERY pleased with my purchase! Thank you!

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Purchased Rings
June 26, 2025

Purchased 3 rings for my mom, myself, and my sister. Had to exchange two due to ordering incorrect size and incorrect initials. Customer service was very helpful. Waiting on my exchanged items to come in the mail!

Date of experience: June 16, 2025
New Jersey
1 review
0 helpful votes
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Tiny but nice
June 26, 2025

The shipping was very timely. The charm was smaller than expected but good quality!

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Graduation gift
June 26, 2025

My order was a graduation gift for my sister's granddaughter. We were both very pleased with the item. Thank you. I have purchased jewelry from this company for many years and am always pleased with the quality of my purchases.

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Always pleased with Ross-Simon
June 26, 2025

Overall value for money. Customer service has always been fair in handling the few issues I have had over the years.

Date of experience: June 16, 2025
Missouri
2 reviews
0 helpful votes
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ONLINE Jewelry Solutions
June 26, 2025
Updated review

I was hunting for a braclet extender and wound up using it to extend a necklace that needed to hang lower on my neck for better visably with a collared blouse. The extender chain and clasps were as delicate as the necklace chain and a perfect length. The extenders came quickly and packaged like jewelry should be.

Date of experience: June 16, 2025

Checkout format could be improved
June 15, 2025
Previous review

Checkout format could be improved.

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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Disappointed
June 26, 2025

Ring is paper thin & nearly invisible on hand. Not remotely worth what was paid!

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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The jewelry box is beautiful. It looks to be adequate for my pieces and those I received from my mother.

Date of experience: June 16, 2025
Colorado
1 review
0 helpful votes
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Best quality and value of any on-line or retail store there is.

Date of experience: June 16, 2025