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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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It was so easy to order and I was surprised at how quickly the order arrived. The earrings are beautiful and nicer than I expected, good quality, well made, and just beautiful!
This ring is huge & gorgeous! I'm not sure, but think it might be too big for my hands! The main stone is very large & clear, clean to the eye. The baguettes on each side are just enough of an accent. I'm not wild about white stones, nut these are very pretty.
Saw item online, ordered it, entered credit card and delivery info.
When I received the necklace, which costs much more than a comparable one at a jewelry store, I could hardly even see the pawprint on the necklace. I ordered it expecting much more
Beautiful! Great quality and exactly what I expected. Super Happy with my new ring! Happy Birthday to me LOL
Ross-Simons the best, never a problem, and jewelry is as described / pictured!
You have good jewelry. The turnaround time from order to delivery was fast.
Website is easy to navigate and check out process is simple and thorough at the same time.
I purchased two pieces of Lapis jewelry, a bracelet and a ring. The stones in the bracelet are beautiful! The pyrite striations are distinctive! That was not the case with the ring, which I returned. That will not deter me from continuing to shop with Ross-Simmons!
Very good experience! Order on line but certainkly enjoy the jewelry books that ae delivered to my door (UPS)
Overall experience was fine - there were no problems
I always have a great experience when I order with you.
I have very small wrists and lately the bracelets are just not fitting me so unfortunately I have had to send them back.
Also I had one bracelet taken out of mailing package (not sure where or how, package was tampered with) but Ross Simons sent me a replacement right away with no charge and that bracelet was perfect and I think I will order a few more and where them as stackable bangles.
I had cutout an ad from the Sunday paper years ago. I fell in love with the three cat faces, yes, I am very crazy about cats. I happened to see an ad from you on Yahoo and recognized your name, so I clicked and found the item. I am so happy to say that I wear it almost every day and it reminds me of the cats that I have lost. I love it!
Was the product I wanted, free and timely shipping
Easy and efficient, love the disc and impressed with the size…
Easy to order, received in a timely fashion, loved the look of the earrings.
Great product and the price was reasonable. It doesn't look cheap. High quality for a great price
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
The photos we use are of our actual jewelry to help provide the best representation. We know things can look and feel different in person so offer easy returns from our website.