business logo of Ross-Simons

Ross-SimonsReviews 13,188

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,374
shipping
50
quality
11,645
This company responds to reviews on average within 2 days

Instant Feedback

61,587 reviews
New York
1 review
0 helpful votes
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Very good
August 16, 2025

Very helpful when I called Customer Service. The earrings are just what I wanted.

Date of experience: August 6, 2025
Georgia
1 review
1 helpful vote
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Pearl ring
August 16, 2025
Updated review

Excellent transaction and love the ring! I wear it almost every day and have received numerous compliments on it.

Date of experience: August 6, 2025

Beautiful bracelet but safety clasp was defective
July 11, 2025
Previous review

Safety clasp would not stay clasped. Had to return it for fear of losing it

Date of experience: July 1, 2025
Alabama
1 review
0 helpful votes
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70th Birthday
August 16, 2025

Love my new ring and earrings! They were just what I wanted!

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Birthday gift
August 16, 2025

Shopping experience was good however I was less than elated with the product. I have been trying to decide whether or not to return them. I feel the quality of the earrings is not quite worth the $125 paid for them and have looked at several local jewelry shops and found others much nicer for that price.

Date of experience: August 6, 2025
North Carolina
1 review
0 helpful votes
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Perfect little drops
August 16, 2025

The earrings were just as described. I love them and they arrived so quickly. Loved the free shipping

Date of experience: August 6, 2025
New York
1 review
0 helpful votes
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Item arrived quickly and safely. Item is as shown and meets great expectations!

Date of experience: August 6, 2025
Virginia
1 review
0 helpful votes
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Very happy with this purchase!
August 16, 2025

This is what I've been looking for. The bracelet is so pretty and is not made cheap. It goes with everything!

Date of experience: August 6, 2025
Arizona
1 review
0 helpful votes
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I really loved my purchase.
August 15, 2025

Had a great experience my purchase was delivered on time. I would recommend this company to anyone looking for jewelry. I would definitely purchase some jewelry in the future.

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
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Returned earrings
August 15, 2025

Despite liking them when shown on a model the earrings were far too large for me. I've returned them and I am awaiting a refund.

Date of experience: August 5, 2025
Texas
1 review
0 helpful votes
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Religious bracelet
August 15, 2025

Religious bracelet was very disappointing. Looks fake and cheap. Smaller than expected.

Date of experience: August 5, 2025
New York
3 reviews
0 helpful votes
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Great
August 15, 2025
Updated review

Wonderful website experience. Beautiful pictures of products displayed.

Date of experience: August 5, 2025

This website is so easy and enjoyable to use
August 4, 2025
Previous review

This website is so easy and enjoyable to use. The products are always so beautiful. Can't wait to actually see it.

Date of experience: July 25, 2025
Michigan
1 review
0 helpful votes
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I'm giving each of my 5 granddaughters a bracelet for Christmas this year…. I was very impressed with my first purchase…I got the rest from Ross Simon also….

Date of experience: August 5, 2025
Missouri
1 review
0 helpful votes
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Beautiful Necklace
August 15, 2025

Beautiful, necklace exactly as pictured. A nice accent for a variety of outfits.

Date of experience: August 5, 2025
New Hampshire
1 review
0 helpful votes
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I love the design—it's elegant and well-made. However, I ended up returning it because the lemon shade of the gold didn't quite match the dress I had in mind. Still, it's a beautiful piece and the return process was smooth.

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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Pretty in pink
August 15, 2025

The earrings i purchased were very pretty and well made. But RS presented false advertising with the "gift with purchase" campaign. Very tacky.

Date of experience: July 25, 2025
Wisconsin
1 review
0 helpful votes
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Love the earrings
August 15, 2025

Easy to find the right earrings.
Like the case holding the earrings

Date of experience: August 5, 2025
Sweden
1 review
0 helpful votes
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Total satisfaction
August 15, 2025

I had no issues with order or product. I was well satisfied. Thank you

Date of experience: August 5, 2025
Massachusetts
1 review
0 helpful votes
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Anklet bracelets
August 15, 2025
Updated review

It was very easy to order on your website. I have many pieces of Ross Simon jewelry.

Date of experience: August 5, 2025

I shop with this company a lot
August 5, 2025
Previous review

I shop with this company a lot

Date of experience: July 26, 2025
Maryland
1 review
0 helpful votes
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I am Confident I am getting quality.
August 15, 2025

I have ordered from Ross-Simmons before. My earrings look as beautiful as when I ordered them three years ago. When I wanted a few gold chain bracelets I looked at Ross- Simmons first. They are very nice. They came quickly. The price was better than I expected.

Date of experience: August 5, 2025
Pennsylvania
1 review
0 helpful votes
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Great Seller
August 15, 2025
Updated review

Easy to order. Quick delivery with quality merchandise. We will make future purchases from them again.

Date of experience: August 5, 2025

Can't get any easier
August 5, 2025
Previous review

Can't get any easier. I appreciate quality jewelry.

Date of experience: July 26, 2025