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Ross-SimonsReviews 12,941

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,340
shipping
50
quality
11,389
This company responds to reviews on average within 2 days

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60,894 reviews
New Jersey
1 review
0 helpful votes
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Classic Gift
May 2, 2022

Quick and easy.The hard part was deciding which item to select.

Date of experience: May 2, 2022
Pennsylvania
1 review
0 helpful votes
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Emerald bracelet
May 2, 2022

Very good. I am a return ingredient and ongoing customer and Ross-Simon's is always my first stop.

Date of experience: May 2, 2022
Arizona
1 review
0 helpful votes
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Nice Pearls
May 2, 2022

Found what I needed. In stock. Free Mother's Day Shipping. Easy pay with Affirm.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Not quite as expected
May 2, 2022

Good. Wish you had bracelets in 7.5". Bracelet design didn't continue all around. It was like getting half a bracelet

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Earring purchase review
May 2, 2022

Was happy with it till it timed out and made me re-enter everything

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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All flash, no substance
May 2, 2022

Website is easy to use. Product did not meet expectations.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
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Quality bracelet!
May 2, 2022

Website very easy to use. Fast delivery and good communication.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Missing a stone
May 2, 2022

It was missing a stone. I am going to try and have it fixed or I need to return to you

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Ordering process and shipment speed were very good. Product was nice but to be honest I thought item would have had slightly larger diamonds for price that was paid. I would not spend the same amount of money again to order this item but I am not upset I ordered it ornplan to send it back.

Date of experience: May 2, 2022
Virginia
2 reviews
0 helpful votes
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Great service!
May 2, 2022

I order several times a year and have never been disappointed.

Date of experience: May 2, 2022
Tennessee
2 reviews
0 helpful votes
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Perfect, arrived when stated
May 2, 2022

Easy Ordering process and product is beautiful, it fits and I'm getting many compliments on it.

Date of experience: May 2, 2022
Oregon
2 reviews
0 helpful votes
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Pretty necklace
May 2, 2022

The pearl necklace fits very well. Thank you very much!

Date of experience: May 2, 2022
California
2 reviews
0 helpful votes
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Love what I ordered
May 1, 2022

I love the bracelets that I ordered. They are both beautiful. Good quality

Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Love these earrings!
May 1, 2022

I love button earrings and the lapis button earrings I ordered are even more beautiful in person and well made! They arrived in excellent condition within a few days and were well protected in their own box in a cushioned mailing envelope. Thank you Ross-Stevens!

Date of experience: May 1, 2022
California
2 reviews
0 helpful votes
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Great service and delivery in a timely manner-thank you, as always!

Date of experience: May 1, 2022
Texas
2 reviews
0 helpful votes
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New gold necklace
May 1, 2022

Very good quality and excellent price. Glad I got it. The end will go through my pendants.

Date of experience: May 1, 2022
Virginia
1 review
0 helpful votes
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I dont understand this direction.
May 1, 2022

Lovely ring and very happy with it. However, I do believe that it is/was very overpriced for the "gold weight" it contains, size of the ring.

Date of experience: May 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Nice quality bracelet
May 1, 2022

Easy to use website. Nice quality bracelet and the shipping was quick

Date of experience: May 1, 2022
Georgia
1 review
0 helpful votes
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Excellent website that provides good visuals of the merchandise.

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
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Damage
May 1, 2022

Unfortunately, one earring was damaged. Had to return.

Date of experience: May 1, 2022