From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordering was easy and I am pleased with the products.
Nice jewelry at a good price. The bracelet fit what I was looking for.
I love that I can find unique items on your site. I love both the real stones and the lab created. No matter what I choose it is fabulous.
I love knowing I'm ordering good quality products from your company.
Nothing is ever properly packaged bad presentation
Just took a lot of time to get it right! Excellent!
Just took a lot of time to get it right!
Great selection, good prices, user friendly friendly website a d timely delivery. I am very pleased
This was my first experience with Ross & Simon. I'm so pleased with the quality of the earrings I purchased as a gift for a special friend; really nice packaging and packed with care, as well. I won't hesitate to order from them again!
Ease of ordering and ordering product & reduced price
Lovely to work with. Beautiful jewelry.
Great Customer Service.
I called about the UPS delay for my order that I paid to have delivered next day air, which 4 days later had still not arrived. The rep became argumentative and snarky when I asked for a shipping refund.
Shopping made easy. Excellent service and quality.
This package finally arrived. I am thrilled since it will make my only granddauther's birthday this weekend. Thank you for assisting with the USPS follow-up. Very appreciated!
I have found my "go to" place for my granddaughter's gifts.
I've always received jewelry from Ross-Simons prommptly. Never had a complaint about their service. Wonderful Selections.
Ordered earrings on Thursday before Mothers Day. Paid for overnight delivery. They were delivered on Monday after Mothers Day. Was refunded the overnight charge.
Met & exceeded our expectations!
Thank you very much!
I ordered two bracelets. They are both beautiful.
I cannot wait to give them as birthday gifts.
Fun ring caught my eye at a good price. Free shipping. Did not arrive in time for Mothers Day but I
Am okay. Would suggest not saying that on the site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issues you have had with the delivery of your order. We are happy one of our agents was able to assist you with a refund for shipping.