Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Ross Simmons corrected a mistake in a timely fashion. With a positive outcome.
Always great quality jewelry and fast delivery everytime!
Nice! Easy to shop from home! I absolutely love this ring. So glad I purchased it
Earrings were fine and arrived as expected. However, the gift packaging was very disappointing. The earrings arrived in a plain plastic ziploc bag in a Ross-Simons brown box. As I intend to give the earrings as a graduation gift, I think the presentation of them inside of a cheap looking plastic bag was not the moment I was hoping for, so had to purchase a separate jewelry gift box that was a lot nicer.
I look forward to the item. Experience is excellent as always
I have recieved my heart bracelet yesterday and started wearing it right away. We will see how it stands up to everyday wearing
The shopping experience was mostly good. I was attempting to replace a triple joined sterling bangle that my wife had lost. Unfortunately, this bracelet was not as wide and round as I'd hoped, judging from the photo, and it was also more shiny. We have found it quite difficult to purchase jewelry online, as it seems very difficult to get an accurate sense of the item from the photos. And maybe the description of "rolled" sterling silver should have clues me in that it's flat instead of round, but I instead imagined it "rolled," as in "round."
I appreciate the pictures featuring the models wearing the product as it makes it easy to see the length and size.
Always has been a good experience! Great site to buy on line and lovely jewelry!
The title of this review says it all:-)
Many experiences with you, and all positive.
Descriptions were accurate, earrings beautiful, price reasonable and delivery faster than was necessary. I'm a happy customer!
I feel that I got good product for the money I spent
Beautiful jewelry, tho a little pricey. Free shipping is great marketing!
Your site advertises that products will arrive at a certain time and they wind up arriving over a week to three weeks later. This is my second order and BOTH times that happened. Good quality, Crappy delivery.
I never had a problem til this time... quaranteed delivery for Mother's Day but it was 2 days late... that was disappointing.
I've no experience buying jewelry, but my Mother loved these earrings, and they were delivered on time by Mother's Day.
There is a "but" and that is because some of the prongs will need to be worked on-they catch on fabric, so they must not have been done quite correctly. I do like it, and will definitely keep it.
It's always good-either online or by phone!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Both orders were delivered in the expected timeframe. We have followed up privately.