business logo of Ross-Simons

Ross-SimonsReviews 13,118

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,365
shipping
50
quality
11,573
This company responds to reviews on average within 2 days

Instant Feedback

61,419 reviews
New Jersey
0 reviews
0 helpful votes
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Overpriced
June 25, 2022

No issues with order or delivery - but the item was overpriced - hoop part of earring so small couldn't even get it on. I have purchased solid 14k/diamond beautiful jewelry from other online stores for little more than than the cost of this gold plated silver. Doubt I will order again from Ross Simons unless it's a really good deal, which this was not.

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Very good service. This company keeps you informed from order confirmation to delivery and after

Date of experience: May 26, 2022
Georgia
1 review
0 helpful votes
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Certificate
June 25, 2022

I kept trying to put in my $50 code and it said it took it. My order would be $148. But that is not what came up on the receipt.!$198.23! Please fix this. When I got my email it had taken off the $50 dollars. Bracelet was pretty and good quality, but not correct size. Will be returning.
Thanks

Date of experience: May 26, 2022
Barbara J. — Ross-Simons Rep
over a year old

The coupon applied correctly and the Visa will be charged $148.22 when your new jewelry ships. We hope you love it.

Indiana
1 review
0 helpful votes
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APlus Store
May 26, 2022

Wonderful business. Great selection of jewelry. Estate sale items also.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Great Quality!
May 26, 2022

I've purchased several pieces of jewelry and have always been happy with the quality and price.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Perfect to start a layering necklace pattern. I also ordered a 20" bezel jewel necklace and it pairs well with other jewelry I have.

Date of experience: May 26, 2022
Wisconsin
1 review
0 helpful votes
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Comfort
May 26, 2022

Very easy to order, arrived in short order. Not very comfortable to wear though.

Date of experience: May 26, 2022
California
2 reviews
0 helpful votes
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Easy
May 26, 2022
Updated review

Good. Kept me up to date. Do not know what else to say.

Date of experience: May 26, 2022

Would have like a bit more info
May 19, 2022
Previous review

Would have like a bit more info.

Date of experience: May 19, 2022
Massachusetts
2 reviews
0 helpful votes
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Casual chic
May 26, 2022

Very pretty baroque Pearl ring…. Already worn it 3 times. True to size, dressy or casual, fits life today.

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Prompt delivery
May 26, 2022

Excellent service, prompt delivery. Item received as described in website. Will definitely buy again from this store when needed.

Date of experience: May 26, 2022
Arizona
1 review
0 helpful votes
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Smaller than expected
May 26, 2022

These earrings were just as pictured with the exception that they were smaller than expected. They matched the measurements given online, but somehow I had thought they would look larger on my ear.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Wonderful experience
May 26, 2022

Easy and helpful! Beautiful necklace! I received a gift from here and bought this necklace for my sister-in-law for her 60th Birthday. She loves it!

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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See below
May 26, 2022

So far good this was a gift I can't tell you about the product until see opens it check with me in july

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Easy check out and big selection beautiful jewelry

Date of experience: May 26, 2022
Massachusetts
1 review
0 helpful votes
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Cheap looking bracelet
May 26, 2022

I did not like the bracelet. I thought it looked cheap and clasp was hard to get on.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Ring
May 26, 2022

Good good good good good good good good good good good good good hood

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Always a pleasure
May 26, 2022

Ross Simons stands behind its products.
Jewelry arrives well packaged and timely.
Jewelry is always as described.

Date of experience: May 26, 2022
Nevada
1 review
0 helpful votes
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Anklet
May 26, 2022
Updated review

It is pretty but too small for me. I will gift it to family member.

Date of experience: May 26, 2022

It was good
May 19, 2022
Previous review

It was good

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Nice look
May 26, 2022

The ring looked great. Fits perfectly on my middle finger. I will start wearing it regularly in later July.

Date of experience: May 26, 2022
Tennessee
1 review
0 helpful votes
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Always a pleasure to deal with.
May 26, 2022

I've ordered several items from Ross-Simons and I have not been disappointed. Quick shipping and so far, all of my items have been of very good quality and value.

Date of experience: May 26, 2022