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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great shopping experience. Easy, clear information and fast.
These earrings are so delicate & feminine--simply stated truly beautiful and well worth the price
Easy site to look through. The ring I purchased is beautiful.
My 15 year old granddaughter wanted to buy a monogramed bracelet for her mother. She was looking at different sites and I suggested she look at RS, as I have purchased several pieces of RS jewelry in the past. She received the order today. This bracelet is so cheap that my son said it looked as if it game from a gum machine. The only nice thing is the monogram! Terrible! If that's the best you can do for that price, you should not offer it. Gives Ross Simon a bad name! If it was not monogramed, we would return it!
The earrings were smaller than pictured, but I liked them anyway. The problem was that the latch on one of the earrings was way too loose, it didn't even click. It would have fallen out of my ear. The other one had a tight latch so I know they should both be tight. So I had to return them. I don't want to reorder since this may be an issue with another pair as well.
Accurate information, complete descriptions with photos and easy ordering. IF there's any problem, customer service is great.
Purchased a ring on-line and used express delivery to make sure it would get there when I would be available to receive it and in time for a trip, but because it was from a third party, it took a week. The product is very nice, but the misleading delivery information was very disappointing.
While searching for a feminine, but versatile graduation gift, I came across Ross-Simons. Thank goodness I did! I was so pleased with the quality and the price of the items. I will definitively purchase from this site again.
The ankle bracelet WAS sterling silver...
But was a mass pressed product w/ one side only on the charms. There are sharp edges.
Wish the charms were revesable as any bracelet would be. So it looks nice regardless of how it's worn.
Very good info online. It was a little hard to choose a size for the earrings - I eventually went with the two carat total - 1 carat for each earring. They are perfect - large enough to do the job and stand up to the jewelery with which I will pair them - and small enough to not be too flashy. Although I am sure the next size up would be awesome, they would be too much sparkle for anything other than very dressy occasions for me. The earrings look like genuine diamonds and are beautiful next to the real thing - nicely done!
Nice website, easy to use, received my items in a timely fashion. The quality and design of the jewelry is really great and am very satisfied. Beautifully boxed. I highly recommend.
I needed a sweet sixteen gift for a young woman. I wasn't well-acquainted with her, so selected a bolo bracelet with her name engraved on a small plate. The product was a more modest gift than I expected.
I should have guessed that the price of gold would make it smaller...
Web site was easy to navigate. Shipping was timely.
Easy to order and was it was delivered quickly. No hassle at all
The photos are deceptive... descriptions are accurate (I guess), but, the diamonds are microscopic... I guess I will continue looking and will have to choose a large size and more expensive... shipping and service have been excellent...
As always, delivery time is short and product is really beautiful!
Website is easy to navigate and responds quickly. Always keep customers well informed about orders and they follow up to ensure delivery!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to learn of the delay with your order. We are happy our agent was able to assist you within a timely manner. We are always happy to assist you 24 hours a day, 7 days a week at 1-800-521-7677.