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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I needed to exchange a medallion necklace that was a gift. I'm waiting for the exchange to arrive. The man I spoke with to make this arrangement was professional, clear and lovely. He was a pleasure to deal with.
Ross Simon. Did A fine job except trusting the postal service with expensive jewelry For 24 hours I was a nervous wreck. The postal sent me a text saying my item was delivered but I didn't receive until the next day Customer Service was very Nice
I ordered these for my grown daughter who needed a huggie hoop well made to wear daily and fit her thicker earlobe. These fit that order. Thank you.
Opal is my birthday stone, I saw the modern design online, however when I finally opened the package I was disappointed the ring was cheaply made the stone was beautiful.
I am very pleased again with the product quality and the service I have received.
Very good experience. There was a slight hiccup because I went through affirm. But one call to Ross-Simons and was back on track. Received item within a couple days. Very satisfied!
Good, there is a black jade and pearl ring I'm interested in but waiting for price to go down more
Answer to many prayers lol easy to maneuver around on your website. I can't wait to have tanglefree necklaces.
It took awhile to process, but finally got through.
Good quality for the price. I love the magnetic lock. Very convenient and quick to wear
Like to buy jewelry from Ross -Simons, have a lot kind of good style jewelry here.
This layering clasp is pointless. You're necklaces do stay in a layer… except the clasp just works it's way to the front so it looks like you are wearing the clasp as a pendant. I've had many people ask about the clasp thinking im wearing it as jewelry only to discover it's just a giant heavy clasp
I found this site because I was looking for something different. The pieces I have picked feel well made. Don't know about wear and tear yet but I'm loving everything I ordered.
Always happy with my purchases and the service I receive.
Received my beautiful Byzantine Necklace today. I was very pleased with the quality. Item received in record time.
Earrings smaller than expected--my mistake, not RS's. Returned these and reordered larger size. Very pretty earrings!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members