From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shipping was slow and the products were very low quality. The diamonds had zero sparkle and very beyond cloudy.
Searched- pulled up items. Descriptions fairly good. Pictures not great. Arrived promptly. Good quality for price.
The checkout process was seamless. The earrings are simply stunning in person. I love the double hoop feature combined with the elegant pearl.
It was a great shopping and purchasing something lovely.
Treated myself to my birthstone stud earrings they are the most beautiful shade of ice blue (almost white) - I love them - thanks Ross-Simons
It was simple and easy to play and order.
Not complicated at call. Clear picture of the merchandise.
Thank you for making this a smooth and easy transaction.
I have enjoyed the jewelry as well as the people who I given your jewelry as gifts.
Pleasant, fun, enjoyable. I saw the magazine and I looked through it and I like the jewelry so I choose it and placed my order.
Easy except for trying to edit the message for the gift card
SUPER STYLES, GREAT VALUE Fast and efficient service. Good quality items just as described and looks.
Worked like a charm and the recipient of the necklace liked the colors very much.
Ordering and tracking was very easy. I've received it sooner than expected. It's so beautiful, more so in person.
Beautiful item! Love this company. Love your selection of items for every taste.
Great items, nice prices, fast service. HAVE SHARED MY CATALOG WITH FRIENDS!
Great items and service! Love the catalog items. I have shared the catalogs with friends a well. KEEP IUP THE GREAT WORK!
I love Ross Simon. This is where i buy my jewery and have for years. Any time i want new earrings, this is where i shop.
Good... I like the products and they are well made but too expensive
Very happy with bracelets very lightweight and very pretty so happy with purchase and package arrived quickly
Originally sent wrong size. Problem satisfactorily resolved
User friendly for a first time shopper.The wife was very pleased.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to learn of the issue you are having with your jewelry. We do understand how shopping from can be difficult and offer returns for a full refund within 30 days. To better help you with shopping for diamonds online, we do offer the diamond grade and clarity in the product details located below the description. This information can help you with determining the type of diamonds you will receive.