business logo of Ross-Simons

Ross-SimonsReviews 13,227

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,376
shipping
50
quality
11,685
This company responds to reviews on average within 2 days

Instant Feedback

61,705 reviews
Florida
1 review
0 helpful votes
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Review
June 12, 2022

Great experience as usual, thank you for sending quickly

Date of experience: June 12, 2022
Virginia
2 reviews
0 helpful votes
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18K Byzantine earrings far too small to work with my 18K Byzantine necklace. Not really worth the cost, even at half price. This was a surprise. I am an avid R-S fan.

Date of experience: June 12, 2022
California
1 review
0 helpful votes
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Review
June 12, 2022

I thought the earring backings were larger. I sent a request for return authorization..

Date of experience: June 12, 2022
Arizona
1 review
0 helpful votes
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Great experience
June 12, 2022

Great products, easy to navigate and complete my order

Date of experience: June 12, 2022
New York
1 review
0 helpful votes
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Beautiful!
June 12, 2022

Ordered this chocolate diamond twist ring online. My girlfriend is so happy with it too. Nice choice

Date of experience: June 12, 2022
North Carolina
1 review
0 helpful votes
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Easy
June 12, 2022

Easy and wonderful. I highly recommend you try Ross Simmons

Date of experience: June 12, 2022
Connecticut
1 review
0 helpful votes
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Huggie earings
June 12, 2022

The delivery was over all fine, but the earings are extremely small. Smaller than expected. A lot of money for little teeny earrings. Cheaper elsewhere.

Date of experience: June 12, 2022
Florida
1 review
0 helpful votes
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Great product and service
June 12, 2022

Very happy with my purchase. I bought the earrings for a wedding. They are perfect!

Date of experience: June 12, 2022
Maryland
1 review
0 helpful votes
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Beautiful dish
June 12, 2022

Arrived in perfect condition. As described on the internet site

Date of experience: June 12, 2022
Georgia
1 review
0 helpful votes
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Great stuff
June 12, 2022

Enjoy shopping with Ross-Simons. Beautiful jewelry.

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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Love
June 12, 2022

I will buy another! This is my second purchase with RS and I love the texture on this bangle. All my bangles are different and I love mixing them!

Date of experience: June 12, 2022
Michigan
1 review
0 helpful votes
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Nice necklace extra
June 12, 2022

Very nice items at a nice price. Allows me to wear most of my necklaces now that I don't have to fiddle with the latch

Date of experience: June 12, 2022
North Carolina
1 review
0 helpful votes
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Pearl bracelet
June 12, 2022

As always great and quick service. The quality of the items I receive exceed how they look on TV

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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Great & easy
June 12, 2022

Love your product…small & perfect & earrings go with other jewelry pieces I have

Date of experience: June 12, 2022
Ohio
2 reviews
0 helpful votes
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Nice shop
June 12, 2022

I Buy from Ross Simons quite often. Jewelry is well made and well priced.

Date of experience: June 12, 2022
Washington
4 reviews
0 helpful votes
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Satisfied
June 12, 2022

Didn't find discount code please apply if one is available

Date of experience: June 12, 2022
Virginia
2 reviews
0 helpful votes
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Pictures deceptive
July 12, 2022
Updated review

The photo of these earrings made the diamonds look much larger. You practically can't see them at all and the earrings are really small. Too high a price for such a small set of earrings.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
Barbara J. — Ross-Simons Rep
over a year old

We regret to learn that you were disappointed with the earrings you received. In an effort to better show the scale, we include an alternate image of the earrings being worn and provide the sizing under product details. We offer a 30-day return policy for all our orders. Please call us at 1-800-835-0919, a member of our customer service team will be happy to assist you.


Found what I wanted right away!
June 5, 2022
Previous review

Found what I wanted right away!

Date of experience: June 5, 2022
Alaska
2 reviews
0 helpful votes
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Stop with the emails
June 12, 2022

Good Morning,
I bought ONE product from you and not a day has gone by without receiving at least one email. I am sorry, that is too much. I even unsubscribed be due to the annoyance.

Please accept that some people just want to buy a product and then maybe get an email a week... this daily stuff has to go.

Cheers!

Matt

Date of experience: June 12, 2022
Texas
2 reviews
0 helpful votes
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X
June 12, 2022

Don't force me to give a review it really makes me angry

Date of experience: June 12, 2022
Pennsylvania
1 review
0 helpful votes
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Not what I expected
June 12, 2022

Purchasing was easy. 5 stars there. I bought the Sunflower bracelet in silver. It arrived promptly. But I was not pleased at all with it. The sunflowers were so thin my heavy duty aluminum foil is thicker. It reminded me of something out of a gum ball machine.

Date of experience: June 12, 2022