business logo of Ross-Simons

Ross-SimonsReviews 13,344

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,389
shipping
50
quality
11,804
This company responds to reviews on average within 2 days

Instant Feedback

61,970 reviews
California
2 reviews
0 helpful votes
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Very Blue
August 11, 2022

Great color between periwinkle and sky blue
Silver work not great but adequate for costume jewelry. Not fine jewelry

Date of experience: August 11, 2022
Colorado
1 review
0 helpful votes
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No review
August 11, 2022

I do not write reviews ever ever ever ever ever ever

Date of experience: August 11, 2022
Illinois
1 review
0 helpful votes
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Gorgeous ring!
August 11, 2022

I am absolutely delighted with this beautiful Italian 5.50 Carat Garnet Ring in 18kt Gold Over Sterling wide band! It's even prettier "in person" than pictured at the website. I love it!

Date of experience: August 11, 2022
New York
1 review
2 helpful votes
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Quality & service
August 11, 2022

This is not my first purchase, and I am very happy with the quality of the merchandise and the quick service/shipping, will purchase from them again.

Date of experience: August 11, 2022
Massachusetts
3 reviews
2 helpful votes
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Ross-Simons Jewelry
August 11, 2022

I have been a customer for over 40 years. Being from RI, I know first hand the quality, style and integrity of Ross-Simons.

Date of experience: August 11, 2022
Maryland
1 review
0 helpful votes
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Nice
August 11, 2022

Timely delivery. Nice anklet. Looks like diamonds fits perfectly.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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Our daughter is going to Love her gift! We can't wait to give her the necklace for her birthday! It is perfect!

Date of experience: August 11, 2022
Pennsylvania
2 reviews
0 helpful votes
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Excellent
August 10, 2022

Beautiful earrings - I got a pair for my mother as well.

Date of experience: August 10, 2022
Ohio
2 reviews
2 helpful votes
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Lacks quality for price
September 9, 2022
Updated review

Quick and easy but lacks quality for price. Stop sending me reviews

Date of experience: August 10, 2022

Quick and easy
July 31, 2022
Previous review

Quick and easy

Date of experience: July 31, 2022
Georgia
1 review
1 helpful vote
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Cheap looking
August 10, 2022

Items looked a bit chintzy. Look very cheap. Disappointed.

Date of experience: August 10, 2022
Florida
1 review
1 helpful vote
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Silver bracelet
August 10, 2022

I love the style but when received it looks cheap.

Date of experience: August 10, 2022
Georgia
1 review
1 helpful vote
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Perfect for a perfect new baby!
August 10, 2022

Thumbs up service and product for any style and or piece of jewelry. Fine jewelry or costume jewelry both are of good quality.

Date of experience: August 10, 2022
Texas
1 review
1 helpful vote
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Anniversary ring experience.
August 10, 2022

I ordered a size 9 and received a size 12.
I now have to return the 12 in order to get the correct size anniversary ring.
It did however arrive on our anniversary day so I was pleased with delivery!

Date of experience: August 10, 2022
North Carolina
1 review
0 helpful votes
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Picture in catalog is dececeptive.
August 10, 2022

The earrings are so small. They look like a childs.

Date of experience: August 10, 2022
Kentucky
1 review
0 helpful votes
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Christmas gift
August 10, 2022

Think she'll love it. Adding gold horse charms to top it off.

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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I don't want to review
August 10, 2022

No, really, this is annoying when sites make you do this.

Date of experience: August 10, 2022
New Hampshire
1 review
0 helpful votes
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Satisfied with the experience
August 10, 2022

I'm satisfied with the quality and very happy with the service.

Date of experience: August 10, 2022
Kentucky
1 review
0 helpful votes
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Everything was great!
August 10, 2022

The price, the quality and the shipping time was all great. I highly recommend Ross-Simmons's.

Date of experience: August 10, 2022
Washington
1 review
0 helpful votes
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Jewelry upgrades
August 9, 2022

I have purchased several pieces of jewelry, all rings, from Ross-Simons. I can get some beautiful pieces on sale. It's helped me upgrade the quality of my jewelry. Would recommend.

Date of experience: August 9, 2022
Maryland
2 reviews
2 helpful votes
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Came perfectly
August 9, 2022

Came fast! Wrapped perfectly - I'm always worried about buying home stuff online as it's a gamble if it comes not broken - thank you

Date of experience: August 9, 2022