business logo of Ross-Simons

Ross-SimonsReviews 13,520

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,400
shipping
50
quality
11,987
This company responds to reviews on average within 2 days

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62,588 reviews

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New York
1 review
2 helpful votes
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Meaningful moonlight
February 14, 2023

Placed order,delivered before date quoted, received a beautiful product! Thumbs up Ross-Simons!

Date of experience: February 14, 2023
District of Columbia
1 review
1 helpful vote
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Review
February 14, 2023

Excellent, excelent, excellent, excelent, excelent, etc.

Date of experience: February 14, 2023
Florida
1 review
1 helpful vote
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Valentine's Day sapphire earrings
February 14, 2023
Updated review

Good prices. Easy to use website. My wife absolutely loved the earrings.

Date of experience: February 14, 2023

Good prices
February 7, 2023
Previous review

Good prices. Easy to use website.

Date of experience: February 7, 2023
New York
1 review
0 helpful votes
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Satisfied
February 14, 2023

Was very pleased with my first experience dealing with you. Will definitely buy from you again. I bought beautiful earrings and a bracelet for my daughter for her birthday.I know she will love the gifts...thanks again.

Date of experience: February 14, 2023
Mississippi
2 reviews
0 helpful votes
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My daughter's 50th birthday.
February 14, 2023

The purchase was for her birthday. A bracelet with matching earrings. She was enchanted with her gifts.

Date of experience: February 14, 2023
Maryland
1 review
0 helpful votes
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Perfect!
February 13, 2023

Easy to use. Received my jewelry within 3 days. Fast service.Earrings were perfect. Just what I was looking for.

Date of experience: February 13, 2023
Georgia
1 review
0 helpful votes
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Bracelet
February 13, 2023

Found what i wanted quickly. The item was on sale. I purchased it and it arrived in a few days.

Date of experience: February 13, 2023
Indiana
1 review
1 helpful vote
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BumbleBee order
March 15, 2023

I ordered 2 pair of Bumblebee earrings, the necklace and bracelet. The necklace was not in the usual plastic bag and it is so twisted I am not sure I can get it untangled. I am a loyal customer and am not sure I am going to keep the set. I am not happy with this purchase!

Date of experience: February 13, 2023
Connecticut
1 review
0 helpful votes
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The ring was exactly what I expected - very nice for the price, however, the delivery of it took too long.

Date of experience: February 13, 2023
Illinois
1 review
0 helpful votes
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MrsRobyn
February 13, 2023

This is an amazing purchase. I have yet to wear them. I'm sure when I do I'll receive compliments.

Date of experience: February 13, 2023
Wisconsin
1 review
0 helpful votes
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Quality Jewelry
February 13, 2023

Quality jewelry at reasonable prices. Fast shipping.

Date of experience: February 13, 2023
Illinois
1 review
1 helpful vote
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Great Company
February 12, 2023

I have ordered several times from this company and have never had a problem. Products are high quality and items are packaged well.

Date of experience: February 12, 2023
New York
1 review
0 helpful votes
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My experience with Ross-Simond
February 12, 2023

I was satisfied with both of my purchases. It looks exactly like the picture. The price is affordable. Delivery was quick. The customer service was good. Thank you.

Date of experience: February 12, 2023
California
1 review
3 helpful votes
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Bracelets, run small,
March 14, 2023

Disappointed, really liked the item, but size was to small

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2023
Barbara J. — Ross-Simons Rep
over a year old

Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.

Illinois
1 review
1 helpful vote
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My bolo bracelet.
February 11, 2023

I ordered 2 of the exact bracelets. One from amazon which did not offer engraving. The second one I ordered from your website and had it engraved. Wish I could of had the first one engraved also.

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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Beautiful
February 11, 2023

It's absolutely perfect. I love the adjustable chain.

Date of experience: February 11, 2023
Tennessee
1 review
0 helpful votes
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Beautiful
February 11, 2023

This ring is awesome. I have had several compliments on it the first time I wore it.

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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Great
February 11, 2023

I don't like being told how many words I have to use to describe my experience it would be better if you allow people to write what they like. It may be a better response. So now I have to give you a fair, when it would've been excellent

Date of experience: February 11, 2023
North Carolina
1 review
0 helpful votes
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I've been looking for a necklace like this one for two years and I finally found it at Ross-Simons. It's absolutely beautiful and I would recommend it to anyone!

Date of experience: February 11, 2023
Kansas
1 review
0 helpful votes
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Not exactly like the picture.
February 11, 2023

The ring does not look like the pictures. I like it but it is not what I expected.

Date of experience: February 11, 2023