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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I purchased this ring https://www.ross-simons.com/1.00-carat-emerald-ring-in-14kt-yellow-gold-*******.html
And it was definitely as advertised. For the price, it was a nice piece of jewelry. However, the stone fell out after just 1 week of wear. I will be attempting to re-epoxy the stone to the mounting, but it is a bummer that the company uses glue of such a poor quality.
Excellent,I found what I was looking for! Tho I'm returning one sizing issue but in process of getting a different style.
I ordered the 15 kt white gold peace sign necklace. I knew the pendant was going to be small. I also knew that 0.1 carat diamonds on the pendant wouldn't cover the entire surface. But my expectations were not met. The pendant itself is thin. The chain had far more sparkle than the pendant. I wanted to love it. I could not. One of the very few pieces I will be returning to Ross-Simons.
Although I'm a relatively new customer, every thing that I've ordered has come exactly as I expected it. No issues whatsoever with service or quality. :)
My sister loved the ring hasn't taken it off since Sunday.
Wanted to pay with Affirm,got four codes and credit for $5000 and couldn't complete the transaction. Very frustrating. Probably took 30 minutes just to buy the ring. Finally called a affirm and got help.
I always shopping with Ross and the products are beautiful but the 2 last purchases I didn't like the products. They were very different from the pictures, they weren't pretty I did return them!
I have been a customer of Ross-Simons for a few years and their jewelry pieces are exquisitely beautiful and excellent quality with an unbeatable price. My only store to buy jewelry for myself and for gifts. No complaints...just satisfaction.
Seamless transaction! Dainty ring beautifully engraved
First time shopper. All star for the staff and products. I loved it. Thank you.
Item arrived quickly, was well packaged, with great quality.
Love my new paperclip necklace. It's fairly dainty but still has some weight to it and feels very sturdy and well made. It is both casual and classy!
Really appreciate the sale price, the ease of placing the order, and the swiftness of delivery.
Every item I saw was gorgeous...very fast delivery
Very easy process. I was looking for a unique gift for a dear friend. She has been wanting mint julep cups forever and you had the perfect ones, at a great price, and free monogramming. She received them quickly and was over the moon happy. Thank you!
Very easy to navigate and finalize. My only quibble is that the ordering process doesn't recognize the differences between me the gift sender and my sister the gift receiver. But, she LOVES those earrings. Perfect!
It's easy to locate what I was looking for and I appreciate the quick and easy checkout. Never had a problem buying, checking out or receiving items from Ross Simons.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn there was an issue with your Emerald Ring. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.