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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Easy to use and found what I wanted. I ordered two pairs of earrings. The 18K gold earrings didn't work for me but the 14K gold Celtic Knot earrings are perfect for everyday wear.
Smooth and easy transaction. I'm very pleased with the beautiful necklace.
Easy to order, lots to choose from. Product smaller than appeared in picture
Shopping with Ross+Simons is always easy and the products are excellent; exactlyj as one expects and as pictured.
The iotem was much smaller than expected, although it was the advertised size. There was a lack of contrast between the different metals. Wife did not like it at all. We will try something else.
Thank you
Wish the multi strand necklace connector was more delicate…makes the necklaces too long. Paid a lot to be less than happy with what I got…
Easy to order and printable ring sizer was very helpful but the size it measured was too big so I had to return it for a smaller size.
Easy to order and printable ring sizer was very helpful
The cross bracelet is very pretty, but be aware that the chain is very, very thin. I was surprised. I am going to keep it, but I am worried that it won't last long. I would have paid more for a thicker chain.
I really thought the earrings would be larger. The quality is excellent. I will have to adjust to the size of the earrings. I have used Ross-Simons multiple times in the past.
Lovely products...website a little slow. I have purchased from Ross-Simons many times and I am always happy with my purchases.
If you are on the fence about this company don't hesitate to purchase! Beautiful jewelry, easy returns and so many options.
Variety of choices. Price ranges. Quality products.
Easy Peasy. Great quality. Great service. My wife love the necklace. We have ordered several times and never have had a problem.
Great selection! I found exactly what I was looking for and a very happy with my purchase.
Please note these are NOT solid gold pieces. The links are HOLLOW so it has no weight. Does not feel like gold I have purchased in Italy. It feels fake.
We know representing size online is a challenge. We include all information on the size and weight of our jewelry in the product details to help decide if an item is right for you. We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.
Always love shopping at Ross Simons. Beautiful jewelry and great service!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.