On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
As promised, all went well. Earrings are beautiful.
Beautiful selections and fair prices. Easy to use website, thank you and I'm looking forward to my necklace and bracelet.
I can always find the perfect item to fit any occasion, and it's delivered on time with me having too stress about anything!
Had a little trouble getting my VIP certificate applied.
The ring arrived with NO RING SIZE MARKED, and it was way too small.
Quick and easy. Very professional. Happy with the quality.
My mom's birthstone is the pearl. The pearl earrings I bought are fantastic. She loves their versatility and how beautiful they are. I hope to purchase a pearl necklace to match at a later date.
I received the 2 days ago and the sapphire fell out. Extremely disappointed.
Highly recommend. Very unique personalized jewelry.
Easy glad my purchase was on sale, timely shipping
I was very unhappy about the packaging, for a beautiful necklace for that amount of money it should have been in a nice box, it was in a bag :( now I have to find a box for a necklace, because it is a gift :( not happy at all,
Don't know who measure this earring but this earring was smaller than the measurements.
I bought this for my son's gf as a college graduation gift. I had them shipped directly to her since they are in school out of state. She absolutely LOVED them. My son said they were perfect and both couldn't be happier with the necklace.
It was great. I did not have any problem at all. Thank you
Very cheesy gift wrapping.Would never spend any money for the piss poor wrapping. Otherwise I like the product.
Very Nice Selections I have shown a picture of the earrings I ordered to people I work with. Both said they are very nice and my wife should really like them!
Great product and delivery. Delicate, pretty ring, very comfortable to wear and looks great with lots of outfits.
Still waiting to receive the order I placed, Very poor service and will not suggest anyone to buy their products online
Beautiful jewelry and reasonable pricing. I have ordered several pieces for gifts and for myself
Thanks r-s.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. We are reaching out to our team to have the measurements of this item checked. The earrings can be returned within the 30-day return period. Returns can be set up online. You can also reach our team for assistance 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist.