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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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LOVE purchasing jewelry from Ross Simons. Friendly, helpful staff, incredible selection, and really great pricing!
These are lovely earrings & I've been looking for a double pearl earring forever. However, the post was short making it pinch when I tried it on. In addition, the backing was so soft & fine that the earring easily bent of if shape. Very disappointed bc I so want a double pearl earring.
I found the perfect ring, earrings and bracelets for my son's wedding. So pleased with the quality of jewelry and received many complements on my purchases!
Good to this point the bracelet was gorgeous and well made.
The quality and craftsmanship of the bracelet is excellent. I wear multiple bracelets. This bracelet would look excellent on its own.
I am pleased with the quality, fit and design of this ring
Good product selection, good prices and website is user friendly.
I absolutely love their jewelry and they offer several ways of financing which is nice. My ring is so beautiful and I am very pleased
Easy with many choices. Shopping for grandaughter"s 21st birthday and wanted something she would enjoy now for her special day and years to come.
I puchased 2 adjustable necklaces. One is gold and the other is silver. Very sparkly and adjusts in whatever length you need. These are my "go to everyday " chains. Just change the pendant or wear on its own. Love it!
Bought my wife the jade jewelry set.
They delivered in time for mothers day
She loved it
Im so happy with everything they are so nice i love everything
Able to find an appropriate and nice gift for a Confirmation in just a few minutes!
Received item in a couple of days. Very satisfied and happy to find such a nice gift online with RS!
Everything went smoothly, I had no problems. Most Importantly, I am pleasantly pleased with my bracelet.
I can't review the product I ordered/purchased because I have yet to receive it. The initial purported delivery date sent from Ross-Simons was May 4th, which didn't materialize; I complained and received an email stating I would receive my purchase no later than 9pm, May 5th which never happened; now USPS tracking information says delivery no later than 9pm, on May 8th. It's all very disappointing.
Addendum: my order finally came- I am happy with the quality of the product
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn there may have been an issue with the delivery of your order. It is important to us that all of our customers receive their orders in a timely manner. A team member has reached out in a private message. We appreciate your feedback.