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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Happy with purchase, but please do not use my name with review.
They communicate quickly and keep you posted when your order will arrive
The necklace I ordered came in the mail quickly, was packaged beautifully and was high quality. The clasp was sized just right for the piece and sturdy.
Fast and easy:-) Bracelet is beautiful. Great quality, good price. Fast shipping I would order from them again...
I am worried about the size. I love the bracelet but I don't know if it will my daughter it seems awfully small!
The pearl necklace is a good product at a fair price.
I placed my order and received it in just a few days. Easy to order on the website!
Ross-Simons is always a pleasure to shop. I have ordered many items over the years and have always been completely satisfied with my purchases. I especially like carved jade and these earrings are beautiful.
I've ordered from Ross-Simon's before and am totally satisfied with my purchases.
Second experience with Ross-Simons and totally pleased.
The item I received was not as substantial as the item shown online. It was rather disappointing. It was a gift for my daughter. Not sure she will like it.
The necklace arrived all in a knot. The stones are dull with no luster as depicted in the picture.
First time buyer. Looking for a unique birthstone gift for my sister. Search took me right to the site that had exactly what I wanted. Easy to complete order. It arrived in a reasonable time period. Most important to me was the quality of the earrings and the matching necklace. Impressive! When I next need something special for someone special, I'll look here first.
Easy, great customer service and nice jewelry. It makes gift giving easy
Sterling Silver 18 inch Rope Chain was tarnished in places upon arrival.
18K Gold over Sterling Silver 7 inch paper clip link bracelet is shorter in length than 7 inches!
Sadly I will be returning both of these items ASAP.
Website easy to maneuver
Functions Quickly
Love the DETAILS Information
Many Selections in all Categories
Earrings rrived well-packaged and on time. They initially looked true to description and as shown online, however I could see through the clear pouch that portions showed the plating tarnished and/or worn off. I called because these were needed for the Holiday, and a CS rep acted promptly to replace the unacceptable pair, and email me a printable return slip so the first pair could be returned.
Multiple searches using filters and specifics did now show the item I wanted. I only found it because it appeared as a suggestion below a different item I was looking at instead. It shouldn't have taken me an hour to find it.
Thank you, you are so much better than Amazon. You had a lot of options.
Placing the order was a breeze and navigating the site was very easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret to learn the item was received knotted; this certainly isn't typical. The Rubies in this necklace are in natural state and will not have the surface luster of a finished high polished stone. The highly polished stones would be a much higher price point.
We also offer a 30-day return policy. Returns can be set up online or you can reach out to our Team for assistance by calling (800) 835-0919. We are available 24 hours a day, 7 days a week. Private message was sent.