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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Wearing my necklace and bracelet everyday. The only thing I wish is that my bracelet was a bit heavier. The necklace and charms are gorgeous!
I have ordered several times and have always been satisfied and happy with my purchases
The purchase was very easy. I loved all my choices. A wide selection to choose from. My only problem was with the USPS delay with delivery.
We regret the delay you experienced with the Postal Service. We do offer UPS Express or Overnight for an additional fee. UPS 2 Day Express is offered for free for our VIP Club members. We do see that you have received your necklace, and we hope you love it! Thank you for shopping with Ross-Simons!
It was pretty, love filigree however it was deceiving in that the filigree part was not flat on pearl and didnt come down to middle but more towards top. I almost sent back honestly. Photo trick?
All of our pictures of the jewelry are photographed using an actual piece in our studio. There is no photo manipulation of the jewelry. We are glad that you think it is pretty, but if you do not love it, you may return it within 30 days of purchase. We will always be happy to help you find something else that you love!
I received the ring but the gold part was rusty. I was disappointed but I contacted customer service who were very friendly and told me I could return it.
I love the pendant. My skin reacts poorly to nickel, which must be the metal mixed in with the.925 silver. I am breaking out a bit already so I won't be able to wear it often. The clasp is so cheap, I'm stunned. The end piece is almost as small as one of the links on the chain and doesn't even look like a real clasp. I wish I could include a picture.
I appreciate simply designed, beautifully created, individual chains.
Product received as advertised and arrived promptly. Quality materials and craftsmanship.
I only order jewelry from you. Great price, large variety styling, gold and silver available.
The ring that I received is beautiful! The quality is excellent, it fits perfectly, and it's comfortable to wear. It arrived quickly and was well-packaged. As with all my purchases from Ross Simons, I am totally satisfied with the product and the shipping.
I got one of my objects & they had to send a replacment for the other & it came & both are great!
I have returned the ring and am waiting for my refund. Shopping was easy, but was very disappointed when I received the ring. Looked ugly.
We regret that you did not love the ring. We did receive the return and have refunded your account.
We hope your granddaughters love the pieces! Thank you for shopping with Ross-Simons.
Was much enjoyed
Thank you for promptly shipping exactly as promised
Good quality and beautiful necklace which matches a ring I have. Very satisfied.
My "go to" shop for a bit of glitz. Easy to navigate, beautiful merchandise, always happy with my purchases.
Beautiful earrings. I loved them. They were just as described.
SO FAR I HAVE ORDERED A CHARM, AND 4 BRACELETS.
THEY ARE ALL VERY NICE GOOD QUALITY.
THE ONLY COMPLAINT I HAVE IS ONE BRACELET
ITEM # JABX ******* 080 SS SS POL CESTINA LINK BRACELET 8
THE CLASP IS NOT VERY SECURE. IT KEEPS COMING UN-DONE. NEED NEW DESIGN ON THIS.
IN FACT WHEN I RECEIVED IT I WORE FOR 2 DAYS, AND LOST IT!
I WAS VERY UP SET AFTER ONLY 2 DAYS!
BY SOME MIRICLE... I FOUND IT.
NOT WEARING IT VERY MUCH. I NEED TO PUT A SAFETY CHAIN ON IT.
CAN'T AFFORD TO LOSE $100.00 BRACELETS.
We are glad that you are pleased with your pieces. We are concerned about the loose clasp on the bracelet. We do sell safety chains on our website, if you would like to go that route. We will also be happy to exchange the bracelet for another one. We have reached out to assist.
SO FAR I HAVE ORDERED A CHARM, AND 4 BRACELETS.
THEY ARE ALL VERY NICE GOOD QUALITY.
THE ONLY COMPLAINT I HAVE IS ONE BRACELET
ITEM # JABX 981834 080 SS SS POL CESTINA LINK BRACELET 8
THE CLASP IS NOT VERY SECURE. IT KEEPS COMING UN-DONE. NEED NEW DESIGN ON THIS.
IN FACT WHEN I RECEIVED IT I WORE FOR 2 DAYS, AND LOST IT!
I WAS VERY UP SET AFTER ONLY 2 DAYS!
BY SOME MIRICLE... I FOUND IT.
NOT WEARING IT VERY MUCH. I NEED TO PUT A SAFETY CHAIN ON IT.
CAN'T AFFORD TO LOSE $100.00 BRACELETS.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It's true what they say, pictures sometimes do not do a piece justice! We are glad that you love the ring.