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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice pearls but the diamonds were smaller than I expected. They appeared slightly larger in the catalog picture.
But disappointed the picture was enlarged and so the diamonds are much smaller ring isn't as good as I would like;
We always want you to love the pieces you purchase from us. If the ring is not as you expected, please feel free to begin a return using our easy online return processing. If you call us direct at 800-556-7376, we will be glad to try and help you find the perfect piece!
Excellent service from ordering to delivery of my necklace.
All in all positive- only I had made a mistake ordering and another necklace came up making it 2 instead of 1- I called RS and the person I spoke to said the order is already being processed not able to correct, however everything turned out ok
We are glad to learn that everything worked out. We hope you love the necklace!
My Sister referred me to you. She Loves your Jewelry.
It's Affordable
I am very pleased with my purchases and think they are absolutely gorgeous!
Quick and easy ordering and delivery.
Very happy with your service and products
I have purchased many items from Ross x Simons.
Very well done perfectly set jewels and finishing on items. I would say 1 thing. Be careful on weight and size as some appear larger on model or pictures. All measurements are listed just sometimes feel lighter weight than you would think. Overall very happy each piece looks real and expensive. Live the variety!
Thank you for the kind words, we are thrilled that you love the jewelry! We do include the weights and dimensions on all of our pieces, as we know that depicting size online can be challenging. We look forward to shopping with you again!
Good value and very quick delivery. I'll continue to shop with Ross-Simons.
I love the variety of products you offer and enjoy the sales and coupons. I always have a running wish list.
We strive to always offer a wide variety of pieces that appeal to many people. We are glad that you able to save on your jewelry by taking advantage of our great promotions! We hope you love the necklaces and look forward to shopping with you again!
Did not see the gold plated over silver here originally, saw it only on Amazon. Since these are for young guard children that is ideal. Came back here and found them. Initially only saw silver or 14k gold. The pictures are way blown up. The actual charm is teeny, but pretty. The chain is far thinner than it looked in the picture, and I am afraid that my grand daughters (ages 8 and 10) will tear the chains quickly.
These initial necklaces are petite, that is the style. It can be challenging to depict size online, that's why we always include the dimensions in the Product Description section below the picture. We always want you to be 100% satisfied with your purchases, and we offer easy online return processing for orders placed within 30 days. We are glad that you like our pieces, and regret this was not as expected. We hope to shop with you again.
Great selections, quality and price!
Com temporary designs to please every demand
Thank you for shopping with us. We are happy you are enjoying our collection. We do appreciate your business.
Quality at the right price! Very nice piece! Love it!
I had been eyeing this ring for a couple of years and jumped at the chance to order it when the price was drastically reduced. What a steal! It's simply beautiful and I love that the setting is two tone. Order it; you won't be disappointed.
We are so pleased to learn that you received such a great value on the Diamond Mosaic Ring. It is gorgeous, and we hope you enjoy it for years to come! Thank you for shopping with Ross-Simons.
Was looking for this blue color earrings and I was not disappointed.
The Jade Bee Ring is so cute! Take a look at the matching necklace and earrings as well. Thank you for shopping with Ross-Simons.
Customer service is fine. I paid $300 for my paperclip 7" bracelet and expected the bracelet to be thicker
Gold. I feel like I over paid for the amount of gold I recieved.
Ross-Simons strives to offer the best value on all of our pieces. Of course, if you are not 100% satisfied, you may return anything within 30 days of purchase. You can return online using our easy online return processing or call us direct at 800-556-7376 and we will be happy to assist.
The title describes my Ross-Simons opinion. I've 'unsubscribed', but still receive your unwanted emails. IF I receive another one, I'll print it and post it near my computer so I NEVER do business with Ross-Simons again.
That INCLUDES any response I get from this rating request.
Gary Knox
This customer has been removed from the email list.
Wonderful company to do business with. Friendly website. Great service. Fast delivery.
Easy process to purchase my ring. Unfortunately it was too wide for my finger and had to send it back. It was a lovely ring.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Representing size online is a challenge. Our goal is easy home shopping and we include all the measurements and sizes of our jewelry under Product Details. The pictures in the catalog are true to size. We sell thousands of pieces, so there is something for everyone. We understand this is not the right piece for you. If for any reason, you are not 100% satisfied with your purchase within 30 days of receipt, the piece can be returned. Set up a return online or our team can be reached 24 hours a day, 7 days a week, at (800) 835-0919.