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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Ring not quite as pretty or sturdy ss it apoeared in on line ads, but not terrible.
Bracelet is very nice. The clasp to close it is difficult to maneuver. Would suggest a slightly larger clasp.
As described in website and even more prettier when I received them.
The displays were very beautiful and accurate and had easy access. The order process was extremely easy and smooth except for the fact that the order form didn't have a delivery date on it. That was a little unsettling since my order was valuable. However, I did receive an email shortly after placing my order that gave me th information.
Beautiful. Iam very happy with my purchase. I would have liked size 6 but this one was the only one left. Really beautiful and delicate.
I love the earrings, they have a wonderful brilliance. I will be doing more business with you.
It has been very pleasant, I feel like I've spent my money very wisely. Great buys.
Very easy to navigate the page and order. Definitely good for smaller purchases.
Easy to so, easy to order, on the pocket pricing. Ordering confirmation and delivery notices were timely. Very happy with my beautiful purchase.
The overall shopping experience was good. However, i was disappointed with the product itself. Not really what it appeared to be on the website. Color is more of a rose gold than yellow and diamonds are not clear, rather on the grayish side. Only size of bar was as expected.
Ordered studs that have a "flat back" for comfort. But this company forces you to purchase them as singles, not a pair…which makes the price for 1 set of TINY (and I mean TINY!) earring astronomically expensive. Buyer BEWARE.
Most of our flat back earrings are sold with a choice of purchasing them as singles, or pairs. This particular earring is only offered as a single. All of our flat back earrings are specifically designed to be very petite, as they need to fit both an earlobe and cartilage. You may certainly return anything within 30 days of purchase. We have reached out to assist.
I should have read the specs on these hoops more carefully. They are pretty but very tiny and the gold wire you have to pry apart to put them on is very thin so I doubt they will last long.
My merchandise is cheap. The bracelet is wonky and the earrings look like cheaply made jewelry. This is the last time I purchase anything from RS.
We regret that you were not satisfied with your earrings and bracelet. We always want you to be 100% satisfied with your pieces, and as such offer a 30-day money back guarantee. We are aware you have shopped here before and were happy with your jewelry, and hope that you will give us another chance. We are committed to always providing the best quality at the best value.
Website easy to navigate and selection is amazing.
I bought two diamond bands to wear with my princess cut diamond ring. I wear them on either side of my ring. They look great, fit true to size and comfortable.
I made sure to screenshot the description of the item only to find it was not a pair but only a single
We regret the issue you had with the earrings but are glad that the representative was able to assist you with your return. We see that we did receive the earring back and have issued a refund to your account. Thank you for shopping Ross-Simons, we hope to shop with you again.
I ordered a trendy pearl necklace. There was a major shipping snafu on the part of the post office. Once I received my necklace I was pleased. It is lighter in weight than I expected. The Ross Simon black box packaging is very nice. A jewelry pouch that snaps inside a mini drawer. The packaging indicates that Ross Simons cares about the protection of their product.
We are glad to learn that you love the necklace and were provided with great customer service! Your package was picked up by UPS, who takes it first to an out-of-state distribution center, where it is then re-directed to the correct state for your postal carrier to deliver it to your home. It can be disconcerting when people see that it went to another state early on in the delivery, but that is typical, until it gets redirected. Thank you for shopping with Ross-Simons, we look forward to shopping with you again!
I order a sterling silver Christmas ornament every year. They are always perfectly packed and very beautiful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you are not 100% satisfied with the necklace. You certainly may return anything for a refund or exchange, within 30-days of purchase. Feel free to use our easy online return processing or call us direct at (800) 835-0919 and we will be happy to assist.