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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Good value for the price!
November 21, 2024

It was good. It was easy to order and my order came in a timely manner. My purchase was as described. Thank you.

Date of experience: November 11, 2024
Pennsylvania
1 review
0 helpful votes
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No review
November 21, 2024

Very easy to order online.
Fast delivery.
Never disappointed.
Great selection.

Date of experience: November 11, 2024
Sri Lanka
1 review
0 helpful votes
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Oeb4me
November 20, 2024

I had been searching for the perfect chain for the cross I had purchased in Jerusalem, and this was the one I chose. It's Perfect! Thank you.

Date of experience: November 10, 2024
Barbara J. — Ross-Simons Rep
over a year old

We are so pleased to know that you were able to find the perfect chain for a perfect pendant! Thank you for shopping with Ross-Simons.

Pennsylvania
3 reviews
0 helpful votes
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This is one gorgeous ring!
November 20, 2024
Updated review

Been looking at a ring very similar to this one but it was a bit over priced for me (actually, a lot over priced! When I saw this one I knew it was for me. Came fairly quickly and I knew when I put it on it was a keeper! Even my husband loved it. Only two minor issues. One the shank is very wide, as that may be an issue with people with smaller hands. Next, the setting for the last diamond is a bit rough and to prevent it from snagging, I would only put this ring on after I was fully dressed. However, to be those are not enough to return it and I am not going to return it! Love it!

Date of experience: November 10, 2024

Had order all set to go and I lost it!
November 10, 2024
Previous review

Had order all set to go and I lost it! Had to start all over again!

Date of experience: October 31, 2024
Ohio
1 review
0 helpful votes
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Exceeded my expectations
November 20, 2024

My order was shipped on time and exceeded what I was expecting! My wife absolutely loves it!

Date of experience: November 10, 2024
Illinois
1 review
0 helpful votes
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Excellent products
November 20, 2024
Updated review

I have ordered mmany things from this company and have nver been disappointd with anything i have bought

Date of experience: November 10, 2024

Very satisfied with all purchases and easy to use ordering...
November 17, 2024
Previous review

Very satisfied with all purchases and easy to use ordering site

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Great little earrings
November 20, 2024

I bought these earrings for my granddaughter for Christmas. I think they are what she is looking for.

Date of experience: November 10, 2024
Florida
1 review
0 helpful votes
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Returned it! Didn't go with my existing necklace I wear all the time.

Date of experience: November 10, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that the necklace, while beautiful, did not work out for you. We hope you will be able to find something else that you will love! Thank you for shopping with us!

Virginia
1 review
0 helpful votes
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Milgrain Ring
November 20, 2024

I'd had the ring bookmarked for quite a while. Decided to splurge and get it for myself. It's so simple and beautiful. But I should have gotten the next larger size - I forgot wider rings tend to run small. I'll be hitting up a jeweler to get it sized. Looking forward to wearing it soon!

Date of experience: November 10, 2024
Barbara J. — Ross-Simons Rep
over a year old

We are glad to learn that you love this beautiful ring! If you need a larger size, you may exchange it with us within the next 30-days. We will also do a free sizing for you as well. Please reach out to us at (800) 835-0919 and we will be happy to assist.

Massachusetts
1 review
0 helpful votes
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Very Satisfied
November 20, 2024

.50 lab created diamond stud earrings with white gold. Absolutely beautiful!

Date of experience: November 10, 2024
Florida
1 review
0 helpful votes
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Nutcracker earrings
November 20, 2024

Quality and selection great.
Beautiful earrings with intricate detail.

Date of experience: November 10, 2024
Arkansas
1 review
0 helpful votes
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Love the earrings!
November 20, 2024

Great selection. Great deals! The earrings were gorgeous.

Date of experience: November 10, 2024
California
1 review
0 helpful votes
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Beautiful yet to soft
November 20, 2024

Lovely earring. The first time I tried to put them on the peg curled up in by itself. So strange!

Date of experience: November 10, 2024
New Jersey
1 review
0 helpful votes
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Ring purchase
November 20, 2024

I wanted to purchase a gift for my daughter. The Ross-Simons shopping experience was so easy. The ring arrived and it was beautiful. I will definitely use them again!

Date of experience: November 10, 2024
Illinois
1 review
1 helpful vote
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Black pearls
November 20, 2024

Excellent Product! The necklace and pearls exceeded my expectations.

Date of experience: November 10, 2024
Pennsylvania
1 review
0 helpful votes
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Rose Gold Ring, experience
November 19, 2024

Great packaging and I love the tracking information being provided which isn't always there for other businesses.

Date of experience: November 9, 2024
Kentucky
1 review
0 helpful votes
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Amazing ring love it!
November 19, 2024

Fast checkout, ring shines, and loved the pricing! I compared this ring to another store in town and saved so much money when it went on sale. I selected ross and this is my second purchase from this online store.

Date of experience: November 9, 2024
Georgia
1 review
0 helpful votes
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Christmas ornaments
November 19, 2024

Every year, I look forward to adding silver ornaments to my tree. I have 37 Wallace sleigh bells. When my son was born in 1990 I started buying Towle snowflakes for him and when my daughter was born in 1993, she started getting sterling angels. I don't mind polishing these wonderful, beautiful treasures. Thank you for continuing to carry on this tradition 🔔👼

Date of experience: November 9, 2024
Barbara J. — Ross-Simons Rep
over a year old

What a wonderful tradition! We are so glad that you have been able to carry this on for so long. We are sure that your daughter and son are appreciative of the thought and tradition! Thank you for being a valued customer.

Iowa
1 review
0 helpful votes
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Beautiful
November 19, 2024

Beautiful earrings. Smaller than I expected but I hope my daughter loves them

Date of experience: November 9, 2024
Florida
3 reviews
0 helpful votes
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Just Beautiful
November 19, 2024

I was so excited to get my ring. It's exactly as advertised and just as beautiful in person

Date of experience: November 9, 2024