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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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These are so much smaller than I was expecting! Maybe the catalog needs to do a better job of showing the relative sizes, both next to each other and on a model.
Although your customer service and process was very easy and above satisfactory, I have returned my purchase.
My initials were not centered, and the color appeared to have a tent of rose gold. Maybe neither of these were true, but to my eyes, the sign was not to my satisfaction.
Thank you
Beautiful items! First pair of Christmas tree/snowflake earrings I would call "classy". Cannot wait to wear them this season.
I am usually excited about my purchases but not this time. I order the necklace with the reindeer face on it, I was sent 2 of those. The necklace with the bow was too big for the chain.
Everything was good but I forgot my password and I elected to have it sent to me over email but it never showed up.
The jewelry I ordered is very nice. However, one of the rings was marked down, even further within five days of my ordering it. I'm disappointed I didn't get the lower price.
It is beautiful ring love it and it has beautiful sparkle to it
I have been doing business with your company for a long time. Ev is the person that usually assist me. I normally go through her for all my orders. She is great. I like your products.
Shopping is fine, but check out is somewhat difficult.
Great for larger earrings that tend to droop and not stay flat against the ear. I have several pairs that I haven't been wearing for this reason and am now able to wear again.
Wish you had saved my wishlist when you updated
Great organizing on website and great choice on prices and selection
The ring is sized correctly and is as pretty as the photo. I am enjoying wearing it daily.
Great, easy to shop online. Purchasing also simple. Returns are uncomplicated. Great products. I am very happy with the earrings I purchased.
The gift.
Was too slow and the return exchange process is daunting.
I couldn't find the dimensions of the pendant I ordered so someone was kind enough to send the info to me. I ordered the item as a gift and look forward to receiving it soon. Thanks for the great customer service!
It would be very helpful if you could include dimensions of the locket necklaces that I was looking at. The size of the photo that could be included was shown, but not the actual dimensions of the items.
I need to contact customer service to request another back for one of the pearl earrings.
The back won't stay on. I had difficulty removing the sticker tag from it and don't know if it was damaged?
I Loved the ring...My Granddaughter did also it was her Birthday gift
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you were not pleased with the size of the chain. It is one of our sturdier chains that comes with the necklaces at 1.2 mm. It is an adorable necklace; we hope it gives you much joy this holiday season. Thank you for being a valued customer!